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Windows 8.1 apps do not work

Posted on 2013-11-07
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Last Modified: 2013-11-14
After joined a windows 8.1 client to a windows 2003 domain all of the metro icons have a black x in the corner and do not work. I have googled this problem and while I have found several topics none of these have found any solution.
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Question by:wsmyth
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asavener earned 500 total points
ID: 39631869
Found this discussion:  http://social.technet.microsoft.com/Forums/windows/en-US/e7dadb12-6bb7-499f-a3df-b58dda9b6792/metro-ui-apps-in-windows-8-does-not-work-after-joining-to-domain-why?forum=w8itproappcompat

Which leads to these two articles:

http://technet.microsoft.com/en-us/library/hh831418.aspx

http://social.technet.microsoft.com/Forums/en-US/acc45e6e-86fe-4928-9f33-429ce8bebc8f/unable-to-run-any-metro-app-once-win8-machine-is-joined-to-domain-and-group-policy-is-processed?forum=W8ITProPreRel

I think the second one may be more helpful.  Specifically, try moving the 8.1 machine account to an OU where you can block group policies.  If that works, then it will be a matter of tracking down the group policy setting that breaks the Metro apps.
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Author Comment

by:wsmyth
ID: 39631923
I am working my way through this reference. As well as disabling the metro icons connecting to the domain is changing the locale from UK to US. This is only happening on the Win 8 clients.
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Author Comment

by:wsmyth
ID: 39631949
What is the best way of ensuring no GP is active against a give OU?
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by:asavener
ID: 39632371
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Author Comment

by:wsmyth
ID: 39634320
One entry in the above posts had the following recommendation

netsh
winhttp
import proxy source=ie

For 1 Pc this fixed all of the metro icons except the store icon has a black X in the bottom right. However the store icon does work
For another PC this had no effect - all metro icons have a black X in the bottom right.

I have gone through the default (only) group policy. This network consists of 6 workstations and as a result the only GP entries configured are those for the password complexity.
No other GP entries are configured.

I have another post explaining that the PC locale changes from UK to US on login as a domain user. It is OK as a local user. As explained above I have no group policy settings configured so I cannot fathom what is making the changes.

I have put the PC in an OU and disabled GP inheritance - no effect. What else can possibly be causing this behaviour if no group policy in effect. I am running out of places to look!
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Expert Comment

by:asavener
ID: 39634356
When you log on as a local user, and the metro apps are available, is the locale US or UK?

Are you able to change the system locale back to UK manually?

http://windows.microsoft.com/en-us/windows7/change-the-system-locale
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Expert Comment

by:asavener
ID: 39634361
Is the domain user a local admin?  How about the local user that works?
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Author Comment

by:wsmyth
ID: 39634371
Local admin doesn't seem to have any effect. I have tried domain user and local user with and without local admin rights.
Logged on as a local user locale is UK  - only one available
Logged on as domain users 2 locales - UK & US - primary is US. If I delete then no change and it reappears after log off /on
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LVL 28

Expert Comment

by:asavener
ID: 39634535
I've seen discussions that state disabling UAC causes the Metro Aps not to launch.
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Expert Comment

by:asavener
ID: 39634541
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Author Comment

by:wsmyth
ID: 39634559
The PC's are currently disconnected from the domain. I have arranged access to the customer site tomorrow morning and will try you suggestions - thanks for the help to date.
I was convinced it was a group policy but after isolating the client in a new OU with no GP I am struggling.
I also notice that if I set the new 8.1 option to boot directly to desktop it was not being remembered (overwritten??) after a reboot - domain user only.
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Author Comment

by:wsmyth
ID: 39648271
Unfortunately, due to time constraints, we have opted to stay with Windows 7.
I hope to revisit this issue in time but for now I will have to part it.
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Author Closing Comment

by:wsmyth
ID: 39648274
Some of the information provided went some way to resolving the issue but not completely.
Thanks for all of the efforts.
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