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Dell S2340T monitor display not filling screen

Posted on 2013-11-07
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Last Modified: 2016-11-23
Just installed Windows 8.1 64-bit on a basic Linux box.

23" Dell S2340T display.
AMD Radeon HD 7700 series budget GPU.

The visible display doesn't reach the edges of the screen. There's a black band all around the outside edge of the screen. I installed the makers' drivers for the screen and the GPU but that hasn't helped.

Set to 1920 x 1080.

The display works perfectly with my Surface Pro and with Linux.

Any ideas?
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Question by:Alan Henderson
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6 Comments
 
LVL 35

Expert Comment

by:Seth Simmons
ID: 39632193
Just installed Windows 8.1 64-bit on a basic Linux box.

is this in a virtual machine?
0
 
LVL 24

Author Comment

by:Alan Henderson
ID: 39632206
No. Sorry, I see the confusion. I've replaced Linux with Windows 8.1.
0
 
LVL 24

Author Comment

by:Alan Henderson
ID: 39632712
Removed GPU and ran display from onboard graphics. Still the same.

Put back GPU and refreshed Windows, still the same.

Reinstalled Windows; everything perfect until starting Windows updates. Problem returned.

Reinstalled Windows again after wiping SSD, turned off auto-update during installation. Problem returned while installing Acronis True Image 2013 before I could create an image. Grrrr…

As well as an inch of black space around the screen, text deteriorates as if ClearType is disabled.

Before the problem occurs the display is perfect.
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LVL 24

Author Comment

by:Alan Henderson
ID: 39634599
Problem solved.

Installed Windows with Internet disconnected. Blocked all driver updates. Hid Microsoft's attempt to update the GPU driver.
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LVL 24

Accepted Solution

by:
Alan Henderson earned 0 total points
ID: 39719154
Problem really solved this time. In the video card control centre it was necessary to change the "scaling options":

Scaling Options
0
 
LVL 24

Author Closing Comment

by:Alan Henderson
ID: 39728764
I'm sure EE has many experts who would have known this. Unfortunately none of them contributed.

:)
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