• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 973
  • Last Modified:

Dell S2340T monitor display not filling screen

Just installed Windows 8.1 64-bit on a basic Linux box.

23" Dell S2340T display.
AMD Radeon HD 7700 series budget GPU.

The visible display doesn't reach the edges of the screen. There's a black band all around the outside edge of the screen. I installed the makers' drivers for the screen and the GPU but that hasn't helped.

Set to 1920 x 1080.

The display works perfectly with my Surface Pro and with Linux.

Any ideas?
0
Alan Henderson
Asked:
Alan Henderson
  • 5
1 Solution
 
Seth SimmonsSr. Systems AdministratorCommented:
Just installed Windows 8.1 64-bit on a basic Linux box.

is this in a virtual machine?
0
 
Alan HendersonRetired marine engineerAuthor Commented:
No. Sorry, I see the confusion. I've replaced Linux with Windows 8.1.
0
 
Alan HendersonRetired marine engineerAuthor Commented:
Removed GPU and ran display from onboard graphics. Still the same.

Put back GPU and refreshed Windows, still the same.

Reinstalled Windows; everything perfect until starting Windows updates. Problem returned.

Reinstalled Windows again after wiping SSD, turned off auto-update during installation. Problem returned while installing Acronis True Image 2013 before I could create an image. Grrrr…

As well as an inch of black space around the screen, text deteriorates as if ClearType is disabled.

Before the problem occurs the display is perfect.
0
Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
Alan HendersonRetired marine engineerAuthor Commented:
Problem solved.

Installed Windows with Internet disconnected. Blocked all driver updates. Hid Microsoft's attempt to update the GPU driver.
0
 
Alan HendersonRetired marine engineerAuthor Commented:
Problem really solved this time. In the video card control centre it was necessary to change the "scaling options":

Scaling Options
0
 
Alan HendersonRetired marine engineerAuthor Commented:
I'm sure EE has many experts who would have known this. Unfortunately none of them contributed.

:)
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Upgrade your Question Security!

Your question, your audience. Choose who sees your identity—and your question—with question security.

  • 5
Tackle projects and never again get stuck behind a technical roadblock.
Join Now