troubleshooting Question

Network Problem!!!!

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Evolutionzz asked on
Networking Hardware-OtherComponentsNetwork Security
14 Comments7 Solutions446 ViewsLast Modified:
I have a remote clinic that can't connect to a certain web-based application on the wired network.  However this clinic can connect via the wireless guest network.  I don't see any access-list that explicitly blocks the public IP address of the web-based application.  I can ping the application and traceroute out to the web-based applications network.  

I contacted the Palo Alto firewall team and they stated they don't see the public ip addresses of the web-based app traversing the firewall.

The clinic can access all other web-sites and intranet sites.  

My core switch, which is in the DMZ, forwards outbound internet traffic through a Palo Alto firewall.  Traffic leaves the firewall and goes through another switch which has a connection out to the internet.

Does anyone have any ideals????

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