PayPal notify_url not working anymore
Posted on 2013-11-07
PayPal is no longer calling the url I put in the notify_url parameter in my forms with hosted buttons. The transactions are working fine, but after payement is made PayPal is supposed to call the url in this parameter (hidden input field in the form) and send back the data on the transaction so it can be stored in my local database. I've checked the url and there's no problem with it, PayPal is simply not calling it anymore.
It has been over 2 months now and I've contacted PayPal support on the phone and have submitted tickets to the tech support numerous times. Every time I call support the person tells me the same thing : "I will notify the the tech support manager directly about the problem and they will call you back today". They take the support ticket numbers, check my phone number... and they have never called back - never!
PayPal tech support used to be good but apparently they have "gone south".
Is anyone else having this problem - and do you have a solution?