jdailey59
asked on
PayPal notify_url not working anymore
PayPal is no longer calling the url I put in the notify_url parameter in my forms with hosted buttons. The transactions are working fine, but after payement is made PayPal is supposed to call the url in this parameter (hidden input field in the form) and send back the data on the transaction so it can be stored in my local database. I've checked the url and there's no problem with it, PayPal is simply not calling it anymore.
It has been over 2 months now and I've contacted PayPal support on the phone and have submitted tickets to the tech support numerous times. Every time I call support the person tells me the same thing : "I will notify the the tech support manager directly about the problem and they will call you back today". They take the support ticket numbers, check my phone number... and they have never called back - never!
PayPal tech support used to be good but apparently they have "gone south".
Is anyone else having this problem - and do you have a solution?
It has been over 2 months now and I've contacted PayPal support on the phone and have submitted tickets to the tech support numerous times. Every time I call support the person tells me the same thing : "I will notify the the tech support manager directly about the problem and they will call you back today". They take the support ticket numbers, check my phone number... and they have never called back - never!
PayPal tech support used to be good but apparently they have "gone south".
Is anyone else having this problem - and do you have a solution?
SOLUTION
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Sorry it's taken me so long to reply.
Yes my link I gave above is for javascript and the updated javascript api. You're still using the "classic" version that they are phasing out.
Yes my link I gave above is for javascript and the updated javascript api. You're still using the "classic" version that they are phasing out.
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Good news then! I would suggest having a lookAt the new version of the api
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ASKER
For some reason unknown to me (PayPal informed of nothing whatsoever) it started working again on its own
Did you mean to grade the question as a B? Everything should be an A by default.
The grading system is a little different here. Have a read
http://support.experts-exchange.com/customer/portal/articles/481419-what-grade-should-i-award-
The grading system is a little different here. Have a read
http://support.experts-exchange.com/customer/portal/articles/481419-what-grade-should-i-award-
ASKER
No, you can change the grade to A and close the question. Thanks.
ASKER
https://developer.paypal.com/webapps/developer/docs/classic/paypal-payments-standard/integration-guide/formbasics/
yodercm: yes I did make the updates, over a month ago.
IPN is also activated on my account.
The PayPal support site has a link to their forum on Stackoverflow and there are several people there with exactly the same problem as I have:
http://stackoverflow.com/questions/14569173/notify-url-not-working-anymore-in-paypal
http://stackoverflow.com/questions/12147053/paypal-ipn-notify-url-not-called?rq=1