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Apple products not showing attachments - is this a long standing issue I am out of the loop about?

Posted on 2013-11-08
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Last Modified: 2013-11-11
Weird that a client emailed me minutes after I had the same issue. I sent myself an attachment from a windows machine with outlook and wanted to read it on my iphone. On the phone, it showed a paperclip, but not the file I wanted, but rather a winmail.dat file.

Checking things, I came up with this:

http://support.apple.com/kb/ts1506

Within minutes of me coming up with the answer and sending myself a plain text message with the attachment and I saw the attachment on the iphone that a client who uses a mac sent me the same scenario.  I looked like a hero that I answered so quickly, but seems weird that I never heard of this issue before but google shows this being discussed for years now.  Is this a common problem? Is there a work around? All apple users have to chide their windows mail senders to potentially need to change how they send mail? I have my outlook set to format in HTML, not RTF. I got the attachment on my phone when I sent the email as plain text.

Any comments about this situation? Am I out of the loop and everyone here knows about this?  Just bad timing that me and someone I support had this issue at the same time? Nothing new about this issue, right?
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strung earned 500 total points
ID: 39633640
This is a longstanding and well known problem with Outlook. There is a free utility TNEF that Mac users can download to read winmail.dat files:

http://www.joshjacob.com/mac-development/tnef.php
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by:strung
ID: 39633664
There is also a $1.99 app WinMail FileViewer for iOS devices.
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