Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Apple products not showing attachments - is this a long standing issue I am out of the loop about?

Posted on 2013-11-08
2
Medium Priority
?
409 Views
Last Modified: 2013-11-11
Weird that a client emailed me minutes after I had the same issue. I sent myself an attachment from a windows machine with outlook and wanted to read it on my iphone. On the phone, it showed a paperclip, but not the file I wanted, but rather a winmail.dat file.

Checking things, I came up with this:

http://support.apple.com/kb/ts1506

Within minutes of me coming up with the answer and sending myself a plain text message with the attachment and I saw the attachment on the iphone that a client who uses a mac sent me the same scenario.  I looked like a hero that I answered so quickly, but seems weird that I never heard of this issue before but google shows this being discussed for years now.  Is this a common problem? Is there a work around? All apple users have to chide their windows mail senders to potentially need to change how they send mail? I have my outlook set to format in HTML, not RTF. I got the attachment on my phone when I sent the email as plain text.

Any comments about this situation? Am I out of the loop and everyone here knows about this?  Just bad timing that me and someone I support had this issue at the same time? Nothing new about this issue, right?
0
Comment
  • 2
2 Comments
 
LVL 53

Accepted Solution

by:
strung earned 2000 total points
ID: 39633640
This is a longstanding and well known problem with Outlook. There is a free utility TNEF that Mac users can download to read winmail.dat files:

http://www.joshjacob.com/mac-development/tnef.php
0
 
LVL 53

Expert Comment

by:strung
ID: 39633664
There is also a $1.99 app WinMail FileViewer for iOS devices.
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Pop culture is prime bait for hackers seeking to infect user’s computers and mobile devices with malicious malware. Hackers know exactly what the latest trends are online and know how to use them to their advantage.
Is your phone running out of space to hold pictures?  This article will show you quick tips on how to solve this problem.
Users will learn how resize a batch of photos from a single command in Photoshop via Photoshop's Image Processor. Open up an Image you'd like to resize in Adobe Photoshop: Adjust the image size according to your preferences. Image > Adjustments > …
Users will learn how to set proper sequence settings, scale images, paste attributes, add transitions, fades, and music. Open up Final Cut Pro 7 and Create a new Project: Set the Sequence Settings. a) Click File > Easy Setup > Format > Apple ProRe…
Suggested Courses

571 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question