Link to home
Start Free TrialLog in
Avatar of BeGentleWithMe-INeedHelp
BeGentleWithMe-INeedHelpFlag for United States of America

asked on

Apple products not showing attachments - is this a long standing issue I am out of the loop about?

Weird that a client emailed me minutes after I had the same issue. I sent myself an attachment from a windows machine with outlook and wanted to read it on my iphone. On the phone, it showed a paperclip, but not the file I wanted, but rather a winmail.dat file.

Checking things, I came up with this:

http://support.apple.com/kb/ts1506

Within minutes of me coming up with the answer and sending myself a plain text message with the attachment and I saw the attachment on the iphone that a client who uses a mac sent me the same scenario.  I looked like a hero that I answered so quickly, but seems weird that I never heard of this issue before but google shows this being discussed for years now.  Is this a common problem? Is there a work around? All apple users have to chide their windows mail senders to potentially need to change how they send mail? I have my outlook set to format in HTML, not RTF. I got the attachment on my phone when I sent the email as plain text.

Any comments about this situation? Am I out of the loop and everyone here knows about this?  Just bad timing that me and someone I support had this issue at the same time? Nothing new about this issue, right?
ASKER CERTIFIED SOLUTION
Avatar of strung
strung
Flag of Canada image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
There is also a $1.99 app WinMail FileViewer for iOS devices.