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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 753
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Exchange 2013 Read Receipt "To" Field Blank

When a user sends an email to an external user with Request a Read Receipt, a Read Receipt is returned, however in To field is blank.  (This is not the case for internal read receipts).

   To:
   Subject: test
   Sent: Friday, November 8, 2013 3:32:37 PM (UTC-05:00) Eastern Time (US & Canada)

 was read on Friday, November 8, 2013 3:32:35 PM (UTC-05:00) Eastern Time (US & Canada).

How do I resolve this?

We are on Exchange 2013 CU2.
0
ohmErnie
Asked:
ohmErnie
  • 2
1 Solution
 
Simon Butler (Sembee)ConsultantCommented:
That is by design. Not Microsoft, but the RFC for System Messages. It stops email loops.

Simon.
0
 
ohmErnieAuthor Commented:
What iis by design?  The fact it leaves the To: field blank?

What does this mean? deleted without being read?  Is this all new in exchange 2013?

Your message

   To:
   Subject: message subject
   Sent: Thursday, November 7, 2013 12:41:32 PM (UTC-05:00) Eastern Time (US & Canada)

 was deleted without being read on Monday, November 11, 2013 8:25:39 AM (UTC-05:00) Eastern Time (US & Canada).
0
 
Simon Butler (Sembee)ConsultantCommented:
Nothing you have posted is new.
The blank sender on read receipts etc is by design.
The deleted unread is also not new - if you had an unread message in an older version of Exchange and deleted it without reading it then you get the message.


Simon.
0

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