vlamer
asked on
Mac Bootcamp Exchange
One of my users has a MacBook Air bootcamp loaded and running Win 7 64 bit Pro. Everything is just plan perfect on the machine except one issue. I am running Exchange 2010 with an Exchange 2003 environment. I have configured this a few times with no issues. I can get and send emails just fine from my MacBook Air but when this user leaves the local network he cannot access his Exchange account. Any ideas would be great as I have gone through multiple solution sets short of a full reload. Thought maybe the Apple drivers needed to be updated but any assistance would be greatly appreciated.
ASKER
Yes to question one.
Not sure on first question.
Yes to question.three.
for the record I have the identical configured AirBook which works perfectly and to rule out a permission or rights issues I have logged in as myself and setup Outlook with same conditions and outcome.
Not sure on first question.
Yes to question.three.
for the record I have the identical configured AirBook which works perfectly and to rule out a permission or rights issues I have logged in as myself and setup Outlook with same conditions and outcome.
do you mean that you have tested the "faulty" macbook air when logged in as you ?
is the user able to access webmail on his macbook air when out of the office ?
If he can access webmail, but Outlook doesn;t work, then the problem is in Outlook, if he cannot access webmail, then the problem is within windows, the fact that it is running in BootCamp should have no influence.
is the user able to access webmail on his macbook air when out of the office ?
If he can access webmail, but Outlook doesn;t work, then the problem is in Outlook, if he cannot access webmail, then the problem is within windows, the fact that it is running in BootCamp should have no influence.
ASKER
Yes
yes
correct Outlook is the problem. Would you recommend reinstall of Outlook?
yes
correct Outlook is the problem. Would you recommend reinstall of Outlook?
have you tried just removing the profile and re-creating it ?
ASKER
yes
ASKER
I have also reinstalled Office. I have removed the profile a few separate times and recreated them. I have updated all the bootcamp files particularly the network card.
if you login as this user on the air, can you create a profile that connects to your mailbox ?
ASKER
Only while logged in locally on our LAN. Works find on the network just doesn't work from outside the network.
I'd be tempted to do a full reinstall of Windows, it will probably be quicker than trying to do any more troubleshooting...
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ASKER
This solution represents the best possible overall solution. Exchange 2003 just has to many issues with current Mac's. Resolved within Office 365.
Is the laptop able to access the Internet when not in the office ?
Is there a hosts file with the internal address of the Exchange server ?
Is the Exchange server externally accessible ?