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Veeam Backup Enterprise Manager
Posted on 2013-11-08
In Veeam Backup Enterprise Manager (version 7), I am not seeing any vCenter Servers listed. See screenshot below. Any ideas how to add them? I sent the logs to Veeam support, but no help yet.
The link below seems to describe my issue, but the workarounds suggested there did not help. http://forums.veeam.com/viewtopic.php?f=2&t=17696
The link below seems to describe my issue, but the workarounds suggested there did not help. http://forums.veeam.com/viewtopic.php?f=2&t=17696
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8 Comments
Active today
Hi
You need to use the plug in to add the vCenter
Check this please:
http://everythingshouldbevirtual.com/adding-veeam-v7-vcenter-plugin
You can also use the Enterprise Manager user guide to get this information
http://www.veeam.com/backup-replication-resources.html
Hope this can help
Jail
You need to use the plug in to add the vCenter
Check this please:
http://everythingshouldbevirtual.com/adding-veeam-v7-vcenter-plugin
You can also use the Enterprise Manager user guide to get this information
http://www.veeam.com/backup-replication-resources.html
Hope this can help
Jail
Thanks, but this doesn't help because in those instructions it says,
Launch your browser of choice and connect to https://{enterprisemanagerhostnameI do not see any vCenter servers listed here.../ip}:9443 and go to the configuration tab and vCenter Servers. Select your vCenter server that you want to install the plugin to and click the install button...
Active today
Hi
You have added your Veeam Backup Server to the Veeam Backup Enterprise Manager right??
Did you follow the documentation(Enterprise Manager user guide) that I have detail in the previous message?
Jail
You have added your Veeam Backup Server to the Veeam Backup Enterprise Manager right??
Did you follow the documentation(Enterprise Manager user guide) that I have detail in the previous message?
Jail
Found the problem with the help of Veeam tech support. Here are the troubleshooting steps.
1. Make sure ALL Veeam services are running, and are using the correct credentials. For us the credentials were of a dedicated AD user who was a member of Domain Admins. This user is also a local Admin on the Veeam server.
2. If Veeam B&R is on a different server than Backup Enterprise Manager, ensure network connectivity is working.
3. In Backup Enterprise Manager configuration (tab), delete, and re-add the backup server using the same user account as the Veeam services (in step 1). Then click Start Collecting, and see if you get any errors under the "Sessions" tab.
4. Go to About (tab), and write down the location of "Web site information" log path. Check the log for errors. For us, the log contained "InvalidCastException". If you review the exception closely, you will see CVCPluginDataSource objects.
5. Open up SQL Server Management Studio Express, and connect to your Veeam database. Expand VeeamBackupReporting database, expand Tables, and scroll down to VCPlugins. Right-click the table, "Select Top 1000 Rows".
6. Check the hostname colulmn. If you see a GUID instead of an actual host name, this is probably what's causing the problem. This must be an old host or vCenter object. To remove it, you will have to go to the source of the problem.
7. Expland VeeamBackup database, expand tables, righ-click Hosts table, "Select Top 1000 Rows". Check the name column for matching GUID.
8. Make sure to backup both databases before making any changes. Delete the row where you see the GUID in the "name" column.
9. Go back to Backup Enterprise Manager, Backup Servers (tab), and click Start Collecting. This should start the replication process where data is updated from the VeeamBackup DB to the VeeamBackupReporting DB.
You should now be able to see the vCenter objects under the vCenter Servers (tab).
Try the above suggestions at your own risk.
1. Make sure ALL Veeam services are running, and are using the correct credentials. For us the credentials were of a dedicated AD user who was a member of Domain Admins. This user is also a local Admin on the Veeam server.
2. If Veeam B&R is on a different server than Backup Enterprise Manager, ensure network connectivity is working.
3. In Backup Enterprise Manager configuration (tab), delete, and re-add the backup server using the same user account as the Veeam services (in step 1). Then click Start Collecting, and see if you get any errors under the "Sessions" tab.
4. Go to About (tab), and write down the location of "Web site information" log path. Check the log for errors. For us, the log contained "InvalidCastException". If you review the exception closely, you will see CVCPluginDataSource objects.
5. Open up SQL Server Management Studio Express, and connect to your Veeam database. Expand VeeamBackupReporting database, expand Tables, and scroll down to VCPlugins. Right-click the table, "Select Top 1000 Rows".
6. Check the hostname colulmn. If you see a GUID instead of an actual host name, this is probably what's causing the problem. This must be an old host or vCenter object. To remove it, you will have to go to the source of the problem.
7. Expland VeeamBackup database, expand tables, righ-click Hosts table, "Select Top 1000 Rows". Check the name column for matching GUID.
8. Make sure to backup both databases before making any changes. Delete the row where you see the GUID in the "name" column.
9. Go back to Backup Enterprise Manager, Backup Servers (tab), and click Start Collecting. This should start the replication process where data is updated from the VeeamBackup DB to the VeeamBackupReporting DB.
You should now be able to see the vCenter objects under the vCenter Servers (tab).
Try the above suggestions at your own risk.
Active today
Hi
That some of the problems that you can have, but you did not inform which one was it in your problem.
Jail
That some of the problems that you can have, but you did not inform which one was it in your problem.
Jail
The problem was a GUID in the hosts table's hostname column. Somewhere in Veeam's code, it tries to do a CAST on that column, and it was throwing an exception because it was expecting an actual host name, but getting a GUID instead.
Active today
Hi,
Ok thank you for the information.
So that other people read this question and have the same problem can have the solution.
Jail
Ok thank you for the information.
So that other people read this question and have the same problem can have the solution.
Jail
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