Solved

Missing Icons Win 7

Posted on 2013-11-09
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Last Modified: 2013-11-10
Folks,
I'm missing my icon when I open up Windows Explore. I've checked and rechecked all the folder settings and they look OK.Missing icons
But when I go to file open from an application they they are?
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Question by:Frank Freese
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17 Comments
 
LVL 94

Expert Comment

by:John Hurst
ID: 39636116
Is this recent?  Try Restoring to a Prior Point and see if they come back.

Also try System File Checker. Run SFC /SCANNOW, allow to complete and restart. Do the icons come back.

Did you scan for viruses?  Viruses screw up many Windows features.

... Thinkpads_User
0
 

Author Comment

by:Frank Freese
ID: 39636151
not recent - several months old.
I'll try sfc now and rescan for viruses and let you know
0
 

Author Comment

by:Frank Freese
ID: 39636154
sfc did not execute - just a quick flash
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LVL 94

Expert Comment

by:John Hurst
ID: 39636163
Open cmd.exe with Run as Administrator so that a black window opens and stays open.

Now run SFC /SCANNOW.

It probably did not run in non-Admin mode.

.... Thinkpads_User
0
 

Author Comment

by:Frank Freese
ID: 39636164
forgot to run from command prompt as administrator - it is running now
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LVL 94

Expert Comment

by:John Hurst
ID: 39636173
Also, here below is a Microsoft Support Article for rebuilding the icon cache. You might also try rebuilding the icons.

http://social.technet.microsoft.com/Forums/windows/en-US/bea47202-d869-4155-8c8f-2a5b8bd7be1d/forum-faqhow-to-rebuild-icon-cache?forum=w7itproui

.... Thinkpads_User
0
 

Author Comment

by:Frank Freese
ID: 39636234
scannow found no errrors
will run deep virsus sacn now
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LVL 94

Expert Comment

by:John Hurst
ID: 39636236
Also try the Icon Rebuild in my post above.  ... Thinkpads_User
0
 

Author Comment

by:Frank Freese
ID: 39636251
I went to the link and followed the instructions below:

1. Click the Start button, and click Computer .
 
2. On the Tool bar, click Organize and choose Folder and Search Options .

3. Click the View tab, and check to select the Show hidden files and folders option , and click OK .
 
4. Then, enter the following directory:
 
%USERPROFILE%\AppData\Local
 
5. Find the IconCache.db file, and rename it as IconCache.db.old.

6. Close the window, and restart the computer.

And did not find the iconcache.db

Virus found nothing either.
0
 

Author Comment

by:Frank Freese
ID: 39636277
I have yet to find the file iconcache.db anywhere?
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 39636279
If you look (using Windows Explorer) in c:\users\"you"\appdata\local and do not see iconcache.db below the list of folders, then that is probably why you do not have icons.

Please look at the next Microsoft Support Article and look down toward the bottom (read it all).  

http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/icon-cache-gets-corrupted-after-installing-new/d92093bf-b424-4f67-8bb4-53112355dcfb

Two things:

1. You may need a couple of restarts to rebuild the cache.

2. Quoting from the article:

Left click the Start button, and while it is still showing , right-click the "All Programs"
Select "Open All Users"
Navigate to the program icon. (it may be in the Programs folder.
Right-click the icon that needs to be rebuilt
Select Properties / Shortcut tab
Click on "Change Icon"
Select the same icon, then click OK
OK back
Close the window
The icon should now be rebuilt.

What they are doing is replacing the icon of an existing program where there is an icon with the same icon. This apparently will kick start building a new icon cache.

.... Thinkpads_User
0
 

Author Comment

by:Frank Freese
ID: 39636326
Thinkpad,
Did all that - no change. missing file
Here my user directory without the iconcache.db file to delete.

I just don't know what to do
0
 

Author Comment

by:Frank Freese
ID: 39636340
Well, I finally found the iconcache.db file. Renamed it and when I restarted no change.
0
 
LVL 94

Accepted Solution

by:
John Hurst earned 500 total points
ID: 39636495
Thanks for the update. And so now since this issue is months old and since remaking an icon did not kick start the icon cache, then now you are looking at a Windows 7 Repair Install.

Here is a Seven Forums Tutorial with the steps for doing a Repair Install:

http://www.sevenforums.com/tutorials/3413-repair-install.html

In theory, a Repair Install will work, but since this issue is old, be certain to back up your computer first.

If (again because of the time involved) a Repair Install won't run, then you need to back up and reinstall Windows

... Thinkpads_User
0
 

Author Comment

by:Frank Freese
ID: 39637310
Thanks....not exactly what I wanted to hear but needed to know
0
 

Author Closing Comment

by:Frank Freese
ID: 39637311
thank you
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 39637451
@fh_freese - Thanks, and I was happy to work with you on this issue.

.... Thinkpads_User
0

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