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Sudden Trouble Restarting Windows 8.1 Machine

Posted on 2013-11-10
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Last Modified: 2013-12-01
For about the past 10 days every time I try to reboot my computer it gets stuck on the restarting screen.  The only software I installed were some windows updates and generally benign things like:
skype
visual studio 2012
notepad++
pidgin
adobe reader

I would hate to do a system restore because it seems like something always ends up "funky" afterwards.   For instance, maybe I can't reinstall something or some piece of software no longer wants to boot.

Anyways, wondering if anyone has advice for diagnosing this.

Thanks
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Question by:cat4larry
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13 Comments
 
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Expert Comment

by:aadih
ID: 39637544
A refresh install should help.
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Expert Comment

by:Jason Watkins
ID: 39637580
Can you boot in safe mode? If so, open msconfig from the Run dialog and disable every startup, not service, item and see if the machine boots normally.
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LVL 93

Expert Comment

by:nobus
ID: 39638048
>>  it gets stuck on the restarting screen.  <<  where exactly? explain plse, or post a picture
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LVL 58

Expert Comment

by:McKnife
ID: 39638189
You could do an inplace-upgrade using a win 8.1 ISO. That would equal a repair installation.
For the future, if you don't trust system restore, use either the windows imaging solution or some 3rd-party-imaging software.
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Author Comment

by:cat4larry
ID: 39649888
@McKnife -- do you trust System Restore?
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by:aadih
ID: 39649897
If you have a store point (> 10 days ago) go for it.  Can you get into safe mode with command prompt?  If yes, type rstrui.exe to restore. No harm trying. If it works, it'd be the easiest and the quickest solution.

If not, refresh (in-place) install is in order.
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Expert Comment

by:McKnife
ID: 39650000
For ages, I am using drive snapshot for personal images and also at work. I have SR disabled, but not because I had trouble with it, I am not experienced with SR, just for a quick test once.
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by:nobus
ID: 39650457
i have used system restore often, with very good resilts
nearly always when it did not work, there were hardware - or other software problems
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Accepted Solution

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cat4larry earned 0 total points
ID: 39676550
I ended up booting in safe mode and doing disk scan aka. sector repair (sorry I can't remember the exact name of operation I did, it was a few weeks ago).  Anyway, it found a few corrupt sectors and repaired them.  Everything was fine after that.
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Author Closing Comment

by:cat4larry
ID: 39686698
I figured it out myself.
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by:Jason Watkins
ID: 39686830
Safe Mode was a suggested resolution.
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Author Comment

by:cat4larry
ID: 39688304
True, but just booting info safe mode doesn't fix the issue.  I can give that user credit if you think I should.
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by:Jason Watkins
ID: 39688515
No. Do as you will, but figured that should be pointed out.
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