Network Documents locked for single user
Posted on 2013-11-11
I have a single user who when opening document files on a network, encounters an error message saying that the file is locked for editing and can be opened in read-only mode.
Here are some additional details:
The file is not in use by any other user.
The user has full permissions to the network and that directory.
It appears to happen with documents, PDF, Word, and not CAD dwgs.
The user uses Bluebeam PDF. Adobe reader does not give an error.
The user has access to other resources from that server.
Clearing temp files, scan, and restart do not cure the issue.
When logging in as another user, the problem does not happen.
When the user logs in on another machine, the problem does not happen.
Thank you in advance.