Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Hidden rules in Exchange/outlook

Posted on 2013-11-11
4
Medium Priority
?
2,921 Views
Last Modified: 2013-11-19
An Exchange user id being copied on mails sent to himself.  When I click the dropdown in the rules tab I see that there are rules to send mails from him to his inbox.


However when I go to manage rules no rules appear in outlook at all.
Any ideas?
0
Comment
Question by:wannabecraig
  • 2
4 Comments
 
LVL 12

Accepted Solution

by:
mattclarified earned 2000 total points
ID: 39639077
Hi,

I would clean all the rules out of his outlook and add any back in that are needed.

go to Start > Run > and type "outlook /cleanrules"

This will start outlook with no rules and hopefully get rid of the offending one!

M@
0
 
LVL 5

Expert Comment

by:warddhooghe
ID: 39639199
you can also set rules on exchange transport level
0
 
LVL 1

Author Comment

by:wannabecraig
ID: 39641308
@ward
If you mean at the organisation, hub transport, transport rules... then there are none there.
0
 
LVL 5

Expert Comment

by:warddhooghe
ID: 39641380
yes, thats what i meant.

If its not there, the last possible place for mailflow is on the user's mailbox account.
recipient configuration > mailbox, open the account and on one of the tabs there is an option to also deliver to X with or without delivery into the user's mailbox. (for forced forwarding, etc)
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you looking for the options available for exporting EDB files to PST? You may be confused as they are different in different Exchange versions. Here, I will discuss some options available.
How to effectively resolve the number one email related issue received by helpdesks.
This video shows how to quickly and easily deploy an email signature for all users in Office 365 and prevent it from being added to replies and forwards. (the resulting signature is applied on the server level in Exchange Online) The email signat…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses

972 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question