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Office 365 Connected Accounts--Can I modify SMTP settings manually?

Posted on 2013-11-11
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Office 365 email (for small business) and Connected Accounts do not appear to have a way to modify the smtp settings of the account to be connected. I am using NSMail from Network Solutions. I can connect this account to my Office 365 account using the automated routine, but then the downloading of emails never completes. I know that NSMail requires me to authenticate the SMTP connection by adding my email address and the associated password. NSMail also requires me to reset the SMTP address to 2525 or 587 and to uncheck the SSL box. I can do all of this in Outlook 2013 but I cannot do the same thing in Office 365. Or, at least, I have not yet figured out how to get to a screen that allows me to establish a connected account manually so that I can make the necessary modifications. Please let me know if I am missing something. Thanks.
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Question by:Pelegrinus
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LVL 42

Expert Comment

by:Vasil Michev (MVP)
ID: 39639485
This works for me:

http://office.microsoft.com/client/15/help/home?Shownav=true&lcid=1033&ns=OLWAO365E&ver=15&v=15.0.815.0&mode=Desktop&helpid=ms.exch.owao.NewSubscription

I can change the server, port, authentication method and the encryption method from there.
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Author Comment

by:Pelegrinus
ID: 39641567
I don't get those screens in my version of Office 365. The attached file (Word) shows the only screens that I see. I don't have any option to modify the SMTP settings, or at least I don't see any such options.
Problem-with-SMTP-Settings-in-Of.pdf
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Accepted Solution

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Vasil Michev (MVP) earned 2000 total points
ID: 39641615
You need to create the subscription first, I guess it is failing with the default settings for your case though. So, use any other POP/IMAP account to complete the process and change the settings later. Or, do this with PowerShell:

http://technet.microsoft.com/en-us/library/dd638185(v=exchg.150).aspx

http://technet.microsoft.com/en-us/library/dd351039(v=exchg.150).aspx
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Author Comment

by:Pelegrinus
ID: 39646371
I don't know what you mean by "create the subscription first." I am administrator of the Office 365 account to which I have subscribed (although on a trial period basis). I have completed the process with other Pop/Imap accounts successfully but am running into a stone wall with the special requirements of Net Solutions. I'm not familiar with cmdlets.
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LVL 42

Expert Comment

by:Vasil Michev (MVP)
ID: 39647104
Create a new connection to ANY pop/imap account first, THEN you will be able to change the settings (including the server), so you can rework it for the Net Solutions account.
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