outlook is prompt for user name and password
Posted on 2013-11-12
We have migrated our exchange server 2003 to exchange server 2010. Now all is working well but we have one issue with the outlook client for a couple of users.
We have a couple of users who leave Outlook running during the night. We shut down the Exchange server during the night for backup. When these users look at Outlook in the morning, they are prompted for logon credentials in Outlook. Sometimes entering their username and password fixes the problem, other times they must restart Outlook to fix it. After that, Outlook runs fine until the next time the e-mail server is restarted.