Byrdpire
asked on
Exchange 2010 reverse DNS not working
We currently have two networks running on two separate IP address spaces. We had to move our exchange server from one to the other. Now we are getting failed reverse DNS lookup NDRs.
Our MX records are showing the correct IP address, when I ping the mail server from outside the network the correct IP address shows up. However, when I use mxtoolbox.com's smtp tester I get the error that SMTP reverse banner check is failing and we are getting numerous NDRs due to lack of reverse DNS.
What am I missing?
Please let me know what information I need to provide to help you solve this issue.
Our MX records are showing the correct IP address, when I ping the mail server from outside the network the correct IP address shows up. However, when I use mxtoolbox.com's smtp tester I get the error that SMTP reverse banner check is failing and we are getting numerous NDRs due to lack of reverse DNS.
What am I missing?
Please let me know what information I need to provide to help you solve this issue.
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ASKER
Thanks guys, I've never had to do this before, didn't realize my old boss had setup originally and we've just been using it.
I gave AT&T a call and they were happy to help add a reverse PTR for our IP address, contrary to what I had read on the internet.
I gave AT&T a call and they were happy to help add a reverse PTR for our IP address, contrary to what I had read on the internet.
Simon.