Link to home
Start Free TrialLog in
Avatar of Byrdpire
Byrdpire

asked on

Exchange 2010 reverse DNS not working

We currently have two networks running on two separate IP address spaces. We had to move our exchange server from one to the other. Now we are getting failed reverse DNS lookup NDRs.

Our MX records are showing the correct IP address, when I ping the mail server from outside the network the correct IP address shows up. However, when I use mxtoolbox.com's smtp tester I get the error that SMTP reverse banner check is failing and we are getting numerous NDRs due to lack of reverse DNS.

What am I missing?

Please let me know what information I need to provide to help you solve this issue.
ASKER CERTIFIED SOLUTION
Avatar of Naushad shaikh
Naushad shaikh
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
If you are using the same firewall, it could be the NAT is wrong, so you are going out on the wrong IP address.

Simon.
Avatar of Byrdpire
Byrdpire

ASKER

Thanks guys, I've never had to do this before, didn't realize my old boss had setup originally and we've just been using it.

I gave AT&T a call and they were happy to help add a reverse PTR for our IP address, contrary to what I had read on the internet.