Cannot rename folders with application left open
Posted on 2013-11-12
User is running Win7-64 and she manages the folder structure on a particular network drive. When she opens a file and later close that same file (application left open), she cannot go into explorer and rename the folder. It will say "The action can't be completed because file the folder or a file in it is open in another program. Close the folder or file and try again." However; if the user will completely close the application, the folder can then be renamed.
My question is there a way to keep a running application open and not have this issue? She works with editing/viewing multiple files and this is not convenient to keep closing running apps to do this.
Notes: I applied the thumbs.db policy to turn off the display of thumbnails and only display icons on networked folders. Also I checked the server to see if there are any open files pertaining to the folder in question; there are no open files present.