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SBS 2008 user is disabled and password changed but still able to access exchange via activesync

Posted on 2013-11-12
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Last Modified: 2013-11-17
A user has left the company.  The user's account was disabled and the password changed.  The user has still been receiving and responding to emails after 3 days.  How is this possible?  How can it be fixed?
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Question by:ewiener
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4 Comments
 
LVL 43

Assisted Solution

by:Amit
Amit earned 125 total points
ID: 39642297
mailbox still exist, why don't you remove mailbox or disable activesync.
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Accepted Solution

by:
ewiener earned 0 total points
ID: 39642339
The company needs to access the mailbox.  If the user is disabled, how is activesync still operational for the user regardless of it being enabled or disabled?  At this point we have removed the user completely and reattached the disconnected mailbox to a dummy user account.  We have assigned full access permission to the dummy user account to all remaining users that require access to the contents.
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LVL 43

Assisted Solution

by:Amit
Amit earned 125 total points
ID: 39642369
It seems changes made didn't replicated. Also disable ID won't disable mailbox access.
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Author Closing Comment

by:ewiener
ID: 39654324
It seems odd that changing a user's password AND disabling the user account in AD does not close off activesync.  Thanks for the assistance.
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