Force update of GAL to Outlook 2010

I've researched this a lot but cannot get one piece to work: how do I force the GAL list in Outlook to display recent accounts added to Exchange?


Here's what I do:


I create the account in Exchange Server 2010 - it says successful


I go in EMC (Organization Configuration) and "Update" the "Offline Address Book" - it returns as success


I go into my Outlook and "download Address Book" - it returns successful (and selecting the entire AB or just changes since last update makes no difference)


But the new account doesn't show up in the default display in the address book ("Global Address Book - current_user_name)


Note that the new account DOES show up if you drop down the Address Book list and choose "All Users"


The reason I want to fix this is although I am able to then find the new account, I'm trying to simplify the operation for other users, withough having to tell them to "wait till tomorrow, or maybe the next day, then it will work"

Thanks

Larry