APC Network Shutdown - UPS never shut down in power outage, thus servers never came back up
Posted on 2013-11-12
We have a SmartUPS 1500 with a network management card 2. We have four servers that are hooked to it and get their signaling (Windows) from the card via the Powerchute network shut down system.
The unit and servers are remote, so it's not easy for us to start them remotely.
The situation that occurred - power went out, long enough that all the servers shut down. The UPS itself never shut down though, so when power came back up and stayed up, the servers never powered up.
Now we know there is a setting in the network shutdown agent to power down UPS after the server shuts down - but that's making a big assumption we feel. We have four servers - how will we know which one will shut down LAST, thus signaling the UPS to shut down. Make sense?
Anyone have any ways around this they've found?