Redirect of web site; internal DNS

High priority:
I have a client with a web site (e.g.)   They had a new web site built and they now want anyone who types in their Internet browser to be redirected to    Both domains are registered with Go Daddy, but the two web sites are hosted by Succeed.Net and WP Engine respectively.    I was able to go into the DNS A record of and do a forwarding without masking to   I also had the web site hosting company, Succeed.Net, do a redirect as well.
Anyone outside the firewall of the client has no problem getting a successful re-direct.  If they enter, they are redirected to without a hitch.
But if a user inside the client's firewall enters in their browser (on their desktop computer or on their smart phone (with Wi-Fi turned off), instead of them being redirected to, they are directed to a WP Admin page.   I have had them clear the cache with still no good results.
On the client's internal DNS server, the www was changed to the IP address of    However, if one of their users (inside the firewall) types in their Google Chrome or their IE browser, they do not get a redirect.   They get

Any comments / suggestions on how to get the redirect to work inside the firewall?
Who is Participating?
north_Connect With a Mentor Commented:
There should be an option somewhere under your registrar accounts for website redirects.
I would suggest getting on technical support chat with a rep for the account and ask them where the redirect option is.

Doing redirects through DNS A records is not the way to go.
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