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HP LaserJet CP5525 maint. manual

We have a HP LaserJet CP5525 that is leaving a hor. streak across the top of prints
I opened it up and tried cleaning
Question:
I seem to find a maint. manual for this printer
When do I need to install a maint. kit? who do I fined out if it needs it?
What can I try besides changing toner(Done that already)
Also I opened up the back door and noticed a long plastic container holding what looks to be used toner. Do I replace this? empty?

I appricate some help
Thanks
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jsarinana
Asked:
jsarinana
4 Solutions
 
jsarinanaAuthor Commented:
Ok, figured out how to get a report
It tells me Toner Kit 20% ok
Fuser Kit 20% ok
Toner collection unit ok

Toner collection is probably the long pastic container I mentioned, any ideas what to do with it?
thanks
20131112134020300.pdf
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MHMAdminsCommented:
Usually it's a toner waste container for spillover in the printer. For that you can find a toner recycler in your area or bag it up and seal it and throw it away. Or you can empty the over filled toner into a garbage back and put it back in the printer. Otherwise you would need to order a new one.
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☠ MASQ ☠Commented:
Service Manual here

Check the print defects section in troubleshooting.
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jsarinanaAuthor Commented:
MASQUERAID,
Not finding anything about a streak on a print, did you find something similar?
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David_IngledewCommented:
Fusers the other likely....but thats a £200 cost...easy to replace but I would find a local HP support company and get them to test it with one they have before buying.
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hdhondtCommented:
The CP5525 is an A3/Tabloid printer. With those, "a hor. streak across the top of prints" tells us nothing about the possible cause.

We need to know which way the paper is fed into the printer. A3/Tabloid always feeds short-edge first, but A4/Letter can be fed either long or short edge first (long edge is the normal way). We also need to know which way you are holding the paper when the streak is "across the top".
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☠ MASQ ☠Commented:
Agreed, here's a summary of the print defects listed in the manual - there are multiple causes for horizontal streaks - perhaps you could upload a scan of an affected page?
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jsarinanaAuthor Commented:
thanks
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