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Error 0x80040ca0 when Installing Skydrive

Posted on 2013-11-12
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Last Modified: 2013-12-09
Getting error code 0x80040ca0 when trying to install the Skydrive desktop app on a Windows 7 PC.  Below is a section of the install log file.


11/12/2013 17:30:41.095 SetupController: Attempting to find process by name.
11/12/2013 17:30:41.095 SetupController: CreateFile failed with 2
11/12/2013 17:30:41.095 SetupController: Could not find SkyDrive process by name.
11/12/2013 17:30:41.095 SetupController: Entered DeleteClientExe()
11/12/2013 17:30:41.095 SetupController: Leaving DeleteClientExe()
11/12/2013 17:30:41.111 RegistryManager: !ERROR! (0x80070005) RegCreateKeyExW() failed for Key Software\Classes\Interface\{76EECC6C-1042-4272-9468-9DF02AFB0A2D} with Value ISyncFileInformationProvider and use64BitRegistryView = 1
11/12/2013 17:30:41.111 RegistryManager: !ERROR! (0x80040CA0) Failed to register per-user Office COM objects
11/12/2013 17:30:41.111 SetupController: GetVersionEx returned dwMajorVersion = 6 and dwMinorVersion = 1
11/12/2013 17:30:41.111 SetupController: !ERROR! (0x80040CA0) Installation has failed, cleaning up
11/12/2013 17:30:41.111 SetupController: Entered DeleteClientExe()
11/12/2013 17:30:41.111 SetupController: Leaving DeleteClientExe()
11/12/2013 17:30:41.111 RegistryManager: !WARNING! (0x80070002) RegOpenKeyExW() failed for Key Software\Classes\Interface\{76EECC6C-1042-4272-9468-9DF02AFB0A2D} with use64BitRegistryView = 1
11/12/2013 17:30:41.111 RegistryManager: !WARNING! (0x80070002) RegOpenKeyExW() failed for Key Software\Classes\Interface\{76EECC6C-1042-4272-9468-9DF02AFB0A2D} with use64BitRegistryView = 0
11/12/2013 17:30:41.111 RegistryManager: !WARNING! (0x80070002) RegOpenKeyExW() failed for Key Software\Classes\Interface\{72C88F85-FE66-4E49-BA23-8E850D607D06} with use64BitRegistryView = 1
11/12/2013 17:30:41.111 RegistryManager: !WARNING! (0x80070002) RegOpenKeyExW() failed for Key Software\Classes\Interface\{72C88F85-FE66-4E49-BA23-8E850D607D06} with use64BitRegistryView = 0
11/12/2013 17:30:41.111 RegistryManager: !WARNING! (0x80070002) RegOpenKeyExW() failed for Key Software\Classes\Interface\{5E376961-9097-481C-886C-59A7A3DE24F0} with use64BitRegistryView = 1
11/12/2013 17:30:41.111 RegistryManager: !WARNING! (0x80070002) RegOpenKeyExW() failed for Key Software\Classes\Interface\{5E376961-9097-481C-886C-59A7A3DE24F0} with use64BitRegistryView = 0
11/12/2013 17:30:41.111 RegistryManager: !WARNING! (0x80070002) RegOpenKeyExW() failed for Key Software\Classes\Interface\{6766BB3A-7821-46B3-98BF-41F0402B73D1} with use64BitRegistryView = 1
11/12/2013 17:30:41.111 RegistryManager: !WARNING! (0x80070002) RegOpenKeyExW() failed for Key Software\Classes\Interface\{6766BB3A-7821-46B3-98BF-41F0402B73D1} with use64BitRegistryView = 0
11/12/2013 17:30:41.111 RegistryManager: !WARNING! (0x80070002) RegOpenKeyExW() failed for Key Software\Classes\TypeLib\{A195846E-1536-4ACD-A720-9DB32D3AD239} with use64BitRegistryView = 0
11/12/2013 17:30:41.111 SetupController: !ERROR! (0x80040CA0) Installation has failed on Windows 8 or lower, cleaning up
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Question by:ptsolutionsinc
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1 Comment
 
LVL 41

Accepted Solution

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Vasil Michev (MVP) earned 150 total points
ID: 39649348
Take a look at this:

http://blogs.msdn.com/b/astebner/archive/2005/08/16/452523.aspx

Error 0x80070005 seems to correspond to permissions issue. Run the setup as local admin.

Also, temporary disable antivirus or any other scanning software.
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