Solved

Outlook

Posted on 2013-11-12
3
362 Views
Last Modified: 2013-11-19
When I click on the outlook icon in the taskbar, instead of opening the client a dialogue box comes up and says: "enter your user name and password for the following server...smtp.mail.yahoo.com.

But my user name and password are filled in already. When I click ok, I get the dialogue box again. I checked my user account settings and everything looks okay.

In the user account screen, I re-entered what Ii thought was the password (8 characters) but after I hit cancel in that dialogue box the number of asterisks in the password changes to 9.    I swear the password was 8 characters.  What gives?
0
Comment
Question by:Peter
  • 2
3 Comments
 
LVL 31

Accepted Solution

by:
Frosty555 earned 500 total points
ID: 39643751
Firstly - in Windows, a password box that contains a "remembered" password always contains a fixed number of asterisks, and it does not necessarily match the length of the password it is remembering. This is intentional so that somebody can't determine how long your password was by looking at the number of asterisks.

Secondly - the prompt asking for your username/password suggests that your SMTP settings in Outlook are wrong. You may very well be entering the correct username/password, but if the server name, port, SSL settings etc. are incorrect you will continue to get the repeating dialog box popping up.

Go into your account settings, and doublecheck your SMTP settings (server name, port, encryption type, username, password etc.):

http://help.yahoo.com/kb/index?page=content&y=PROD_MAIL_ML&locale=en_GB&id=SLN4724
0
 

Author Comment

by:Peter
ID: 39646733
My account settings were as you instructed.  I checked and double-checked and triple-checked.

I deleted the profile and created a new one with the correct pop/smtp settings and it is still happening.
0
 

Author Comment

by:Peter
ID: 39646772
Also, another profile I created months ago still works.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
SharePoint 2013 URL Duplication Issue 5 47
Outlook will send but not receive 11 73
Guide on using PGP email encryption 4 50
Question as a new SCCM Admin 3 36
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

685 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question