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Problem installing Windows 8.1

Posted on 2013-11-12
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Last Modified: 2013-11-14
Have a problem where when installing, it gives the following error.  We try again, but no good:

w8
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Question by:rayluvs
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Author Comment

by:rayluvs
ID: 39643760
Note:
I think that during the initial download, the notebook was halted (electricity ran out).

Restart and it seem ok re-installing 8.1

Also noticed that after reinstalling or ere-trying the 8.1 update installation, the update stood at 86% and didn't move.   So we cancelled it and again tried.

How can install 8.1 update?  or is it that the we need to delete the downloaded file? or just do a fresh re-install?

Please advice

here is the 2nd part of the error message:

w8b
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LVL 92

Accepted Solution

by:
nobus earned 500 total points
ID: 39643839
try installing it from a clean boot :
http://support.microsoft.com/kb/929135
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LVL 54

Expert Comment

by:McKnife
ID: 39643859
Hi ramante.

Try to download the 8.1 ISO like shown here: http://winsupersite.com/windows-8/windows-81-tip-download-windows-81-iso-windows-8-product-key and for installation use a key from here: http://technet.microsoft.com/en-us/library/jj612867.aspx - it will need to be changed after the upgrade in order to activate windows 8. Change it to your original key.

Maybe using the ISO will let you upgrade.
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Author Comment

by:rayluvs
ID: 39643892
Trying the clean boot will inform and it did pass the next step and did t give the error.
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LVL 92

Expert Comment

by:nobus
ID: 39644392
did give the error - or not ?
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Author Comment

by:rayluvs
ID: 39647114
Clean boot worked perfect!
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LVL 92

Expert Comment

by:nobus
ID: 39647185
ah ok
don't forget to close this Q then and assign points!
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Author Closing Comment

by:rayluvs
ID: 39648471
Thanx!
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