Problem installing Windows 8.1

Posted on 2013-11-12
Last Modified: 2013-11-14
Have a problem where when installing, it gives the following error.  We try again, but no good:

Question by:rayluvs
  • 4
  • 3

Author Comment

ID: 39643760
I think that during the initial download, the notebook was halted (electricity ran out).

Restart and it seem ok re-installing 8.1

Also noticed that after reinstalling or ere-trying the 8.1 update installation, the update stood at 86% and didn't move.   So we cancelled it and again tried.

How can install 8.1 update?  or is it that the we need to delete the downloaded file? or just do a fresh re-install?

Please advice

here is the 2nd part of the error message:

LVL 91

Accepted Solution

nobus earned 500 total points
ID: 39643839
try installing it from a clean boot :
LVL 53

Expert Comment

ID: 39643859
Hi ramante.

Try to download the 8.1 ISO like shown here: and for installation use a key from here: - it will need to be changed after the upgrade in order to activate windows 8. Change it to your original key.

Maybe using the ISO will let you upgrade.

Author Comment

ID: 39643892
Trying the clean boot will inform and it did pass the next step and did t give the error.
Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

LVL 91

Expert Comment

ID: 39644392
did give the error - or not ?

Author Comment

ID: 39647114
Clean boot worked perfect!
LVL 91

Expert Comment

ID: 39647185
ah ok
don't forget to close this Q then and assign points!

Author Closing Comment

ID: 39648471

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Using the Hyper-V Manager requires administrator rights. This guide shows how to add shortcuts and Start Screen tiles for normal users to quickly connect to local virtual machines rather than using the recommended Remote Desktop connection.
I have published numerous articles here at Experts Exchange that present programs/scripts written in a language called AutoHotkey. Each of those articles has a brief paragraph describing where to download the product and how to install it. I have al…
The goal of this Micro Tutorial is to help navigate beginning users with the app store on Windows 8. It will explain exciting features how to maximize your PC through these apps. This will be demonstrated using Windows 8 operating system.
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now