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Problem installing Windows 8.1

Have a problem where when installing, it gives the following error. We try again, but no good:

ASKER

Note:
I think that during the initial download, the notebook was halted (electricity ran out).

Restart and it seem ok re-installing 8.1

Also noticed that after reinstalling or ere-trying the 8.1 update installation, the update stood at 86% and didn't move. So we cancelled it and again tried.

How can install 8.1 update? or is it that the we need to delete the downloaded file? or just do a fresh re-install?

Please advice

here is the 2nd part of the error message:

ASKER CERTIFIED SOLUTION

nobus

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McKnife

Hi ramante.

Try to download the 8.1 ISO like shown here: http://winsupersite.com/windows-8/windows-81-tip-download-windows-81-iso-windows-8-product-key and for installation use a key from here: http://technet.microsoft.com/en-us/library/jj612867.aspx - it will need to be changed after the upgrade in order to activate windows 8. Change it to your original key.

Maybe using the ISO will let you upgrade.

jana

ASKER

Trying the clean boot will inform and it did pass the next step and did t give the error.

nobus

did give the error - or not ?

jana

ASKER

Clean boot worked perfect!

nobus

ah ok
don't forget to close this Q then and assign points!

jana

ASKER

Thanx!