Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Problem installing Windows 8.1

Posted on 2013-11-12
8
Medium Priority
?
522 Views
Last Modified: 2013-11-14
Have a problem where when installing, it gives the following error.  We try again, but no good:

w8
0
Comment
Question by:rayluvs
  • 4
  • 3
8 Comments
 

Author Comment

by:rayluvs
ID: 39643760
Note:
I think that during the initial download, the notebook was halted (electricity ran out).

Restart and it seem ok re-installing 8.1

Also noticed that after reinstalling or ere-trying the 8.1 update installation, the update stood at 86% and didn't move.   So we cancelled it and again tried.

How can install 8.1 update?  or is it that the we need to delete the downloaded file? or just do a fresh re-install?

Please advice

here is the 2nd part of the error message:

w8b
0
 
LVL 93

Accepted Solution

by:
nobus earned 2000 total points
ID: 39643839
try installing it from a clean boot :
http://support.microsoft.com/kb/929135
0
 
LVL 57

Expert Comment

by:McKnife
ID: 39643859
Hi ramante.

Try to download the 8.1 ISO like shown here: http://winsupersite.com/windows-8/windows-81-tip-download-windows-81-iso-windows-8-product-key and for installation use a key from here: http://technet.microsoft.com/en-us/library/jj612867.aspx - it will need to be changed after the upgrade in order to activate windows 8. Change it to your original key.

Maybe using the ISO will let you upgrade.
0
Important Lessons on Recovering from Petya

In their most recent webinar, Skyport Systems explores ways to isolate and protect critical databases to keep the core of your company safe from harm.

 

Author Comment

by:rayluvs
ID: 39643892
Trying the clean boot will inform and it did pass the next step and did t give the error.
0
 
LVL 93

Expert Comment

by:nobus
ID: 39644392
did give the error - or not ?
0
 

Author Comment

by:rayluvs
ID: 39647114
Clean boot worked perfect!
0
 
LVL 93

Expert Comment

by:nobus
ID: 39647185
ah ok
don't forget to close this Q then and assign points!
0
 

Author Closing Comment

by:rayluvs
ID: 39648471
Thanx!
0

Featured Post

Vote for the Most Valuable Expert

It’s time to recognize experts that go above and beyond with helpful solutions and engagement on site. Choose from the top experts in the Hall of Fame or on the right rail of your favorite topic page. Look for the blue “Nominate” button on their profile to vote.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Security measures require Windows be logged in using Standard User login (not Administrator).  Yet, sometimes an application has to be run “As Administrator” from a Standard User login.  This paper describes how to create a shortcut icon to launch a…
Detailed instructions on how to install an Access add-in in recent versions of Office and Windows (with screen shots)
The goal of this Micro Tutorial is to help navigate beginning users with the app store on Windows 8. It will explain exciting features how to maximize your PC through these apps. This will be demonstrated using Windows 8 operating system.
This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.
Suggested Courses

824 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question