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Gmail attachements

Posted on 2013-11-13
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Last Modified: 2014-11-12
Hi , I have a watchgaurd xtm21 .When somebody send me email from gmail with attachement ,i received it with out attachement.
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Question by:Comp_support
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7 Comments
 
LVL 13

Expert Comment

by:Alexios
ID: 39643883
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Author Comment

by:Comp_support
ID: 39643928
Let me rephrase that.

When someone send us an email with attachemnt from a gmail account we do not receive it at all. When that someone sends and email from a gmail account without attachement we receive it.
The Antispam on exchange is disabled. Also the antispam on the server antivirus is disabled. That's why we beleive has something to do with our Firebox.

Thank you
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Expert Comment

by:Alexios
ID: 39644116
Is SMTP proxy enabled in watchgaurd ?
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Author Comment

by:Comp_support
ID: 39644127
Yes it is.
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Accepted Solution

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Alexios earned 500 total points
ID: 39644185
Then probably this is the cause.

Try to recreate the SMTP proxy and if no positive results occur update the XTM OS
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Author Comment

by:Comp_support
ID: 39647315
Thank you for your support.

The problem was a combination of configurations on Watchguard, exchange server and Eset for mail servers.
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Expert Comment

by:Alexios
ID: 39647362
Glad to help
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