Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Gmail attachements

Posted on 2013-11-13
7
307 Views
Last Modified: 2014-11-12
Hi , I have a watchgaurd xtm21 .When somebody send me email from gmail with attachement ,i received it with out attachement.
0
Comment
Question by:Comp_support
  • 4
  • 3
7 Comments
 
LVL 13

Expert Comment

by:Alexios
ID: 39643883
0
 

Author Comment

by:Comp_support
ID: 39643928
Let me rephrase that.

When someone send us an email with attachemnt from a gmail account we do not receive it at all. When that someone sends and email from a gmail account without attachement we receive it.
The Antispam on exchange is disabled. Also the antispam on the server antivirus is disabled. That's why we beleive has something to do with our Firebox.

Thank you
0
 
LVL 13

Expert Comment

by:Alexios
ID: 39644116
Is SMTP proxy enabled in watchgaurd ?
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 

Author Comment

by:Comp_support
ID: 39644127
Yes it is.
0
 
LVL 13

Accepted Solution

by:
Alexios earned 500 total points
ID: 39644185
Then probably this is the cause.

Try to recreate the SMTP proxy and if no positive results occur update the XTM OS
0
 

Author Comment

by:Comp_support
ID: 39647315
Thank you for your support.

The problem was a combination of configurations on Watchguard, exchange server and Eset for mail servers.
0
 
LVL 13

Expert Comment

by:Alexios
ID: 39647362
Glad to help
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If your app took Google’s lash recently, here are the 5 most likely reasons.
This story has been written with permission from the scammed victim, a valued client of mine – identity protected by request.
This Micro Tutorial demonstrates in Google Sheets how to use the HYPERLINK function to create live links inside your spreadsheet.
This Micro Tutorial will demonstrate how to analyze your website's back links using a network graph powered by a fusion table.

860 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question