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  • Status: Solved
  • Priority: Medium
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Gmail attachements

Hi , I have a watchgaurd xtm21 .When somebody send me email from gmail with attachement ,i received it with out attachement.
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Comp_support
Asked:
Comp_support
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1 Solution
 
AlexiosCommented:
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Comp_supportAuthor Commented:
Let me rephrase that.

When someone send us an email with attachemnt from a gmail account we do not receive it at all. When that someone sends and email from a gmail account without attachement we receive it.
The Antispam on exchange is disabled. Also the antispam on the server antivirus is disabled. That's why we beleive has something to do with our Firebox.

Thank you
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AlexiosCommented:
Is SMTP proxy enabled in watchgaurd ?
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Comp_supportAuthor Commented:
Yes it is.
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AlexiosCommented:
Then probably this is the cause.

Try to recreate the SMTP proxy and if no positive results occur update the XTM OS
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Comp_supportAuthor Commented:
Thank you for your support.

The problem was a combination of configurations on Watchguard, exchange server and Eset for mail servers.
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AlexiosCommented:
Glad to help
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