Open SSH server permitting sftp connection for one user but not the other

I have a Open SSH server permitting sftp connection for one user but not the other. I don't know why this is happening. Both are regular users and both work fine logging on via ssh. Here is the config:

Port 22
Protocol 2

HostKey /etc/ssh/ssh_host_rsa_key
HostKey /etc/ssh/ssh_host_dsa_key
HostKey /etc/ssh/ssh_host_ecdsa_key

UsePrivilegeSeparation yes

KeyRegenerationInterval 3600
ServerKeyBits 768

SyslogFacility AUTH
LogLevel INFO


LoginGraceTime 120
PermitRootLogin no
StrictModes yes

RSAAuthentication yes
PubkeyAuthentication yes

IgnoreRhosts yes
RhostsRSAAuthentication no
HostbasedAuthentication no
PermitEmptyPasswords no
ChallengeResponseAuthentication no

X11Forwarding no
X11DisplayOffset 10
PrintMotd no

PrintLastLog yes
TCPKeepAlive yes
AcceptEnv LANG LC_*
Subsystem sftp /usr/lib/openssh/sftp-server
UsePAM yes

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itniflAsked:
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gheistConnect With a Mentor Commented:
Can those not able to connect execute sftp-server from the system?
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savoneConnect With a Mentor Commented:
Are they using keys or passwords?
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itniflAuthor Commented:
gheist: Both the user that can connect and the user that cannot connect seem able to execute /usr/lib/openssh/sftp-server. When logged in with both users, the command prompt halts when executing these and resumes only when I press Ctrl-C.

savone: I log in with password, but if there are keys, how would I check this? The user that cannot connect via sftp is a new user by the way, just added to the system.
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gheistConnect With a Mentor Commented:
What client they use for sftp? Maybe one uses FTP-S which is ftp over SSL? Any client logs?
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MazdajaiConnect With a Mentor Commented:
Are the users in the same group?
id user1
id user2

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itniflAuthor Commented:
Here is the difference in group memberships:
user1@Ubu-DR1:~$ more /etc/group | grep user1
adm:x:4:user1
cdrom:x:24:user1
sudo:x:27:user1
dip:x:30:user1
plugdev:x:46:user1
sambashare:x:112:user1
user1:x:1000:
lpadmin:x:114:user1
sftpusers:x:1003:user2,user1
LocalSSHGroup:x:1004:user1

user1@Ubu-DR1:~$ more /etc/group | grep user2
users:x:100:user2
sftpusers:x:1003:user2,user1
user2:x:1002:

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Or this way if you like:
user1@Ubu-DR1:~$ id user1
uid=1000(user1) gid=1000(user1) groups=1000(user1),4(adm),24(cdrom),27(sudo),30(dip),46(plugdev),112(sambashare),114(lpadmin),1003(sftpusers),1004(LocalSSHGroup)

user1@Ubu-DR1:~$ id user2
uid=1001(user2) gid=1002(user2) groups=1002(user2),100(users),1003(sftpusers)

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I am testing for both users using WinSCP. File protocol chosen in both cases is the same, SFTP.
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gheistConnect With a Mentor Commented:
Winscp uses plink.exe - is it version 0.63? Older may be blocked by antivirus or firewall etc.
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itniflAuthor Commented:
WinSCP is version 5.1.3.2881. There is no Plink.exe under the WinSCP installation folder or subfolders. I found the file randomly on my system under some homework files from when I was in school, but doupt that the path to this location is in my environment variable paths. The version of that file is 0.60. If the version was the problem it should fail no matter what user I connect with, but that is not the case.
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gheistConnect With a Mentor Commented:
but since both users have same setup it presents no problem...
You can run tools/pageant from login screen. it seems putty is compiled in now...
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itniflAuthor Commented:
Pageant.exe and puttygen.exe under WinSCP\PuTTY is version 0.62
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giltjrConnect With a Mentor Commented:
Just for kicks have you tried adding user2 to the LocalSSHGroup group?

I would try adding and then removing user2 to each group that user1 is a member of.
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MazdajaiConnect With a Mentor Commented:
Can you post the output with verbose output?

plink -v c:\fileA.txt host:/tmp/xxx

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itniflAuthor Commented:
C:\Windows\system32>plink -v c:\fileA.txt host:/tmp/xxx
'plink' is not recognized as an internal or external command,
operable program or batch file.

Like I told you, plink.exe is not in my paths variable on my windows client and is not under the WinSCP installation.
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itniflAuthor Commented:
I have a terrible confession to make. The real source of the problem is that user1's real username is terribly long, and in this long username was a typo :) the typo was only in the WinSCP profile, that is why everything was working fine with SSH where the username as typed correctly.

Sorry about that guys. You are all receiving points for participating.
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MazdajaiCommented:
Is there any reason you cannot download it to confirm it is not a client issue? It is tough to know what is going on without logging.
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itniflAuthor Commented:
Typo again, user2's user name is terribly long - not user1.
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MazdajaiCommented:
No problem, didn't see your previous post.
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