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Email recieving problem after moving to new loaction and server

Posted on 2013-11-13
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Last Modified: 2013-11-13
Our office was hosting 2 email domains on our server. So *@domain@.com and *@domain.com. The users from domain B moved to their own office and their own server. I removed all accounts from domain B from the original server. For all the users at the office at domain A I had to go into their Outlook and also delete the addresses from the Outlook History (nk2 file) because they were erroring out it must cache the path to the local server. Anyway email between the 2 offices is working. However the users at the new location at domain.com report not receiving  a lot of client emails from outside. They have talked to a few and talked to them through typing in their same address manually but I can't do that for all their potential customers. The MX records have been updated for the new domain and if I send an email to the address at domain B it works but they are not receiving a lot of client email. What can I do to fix this?
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Question by:Axis52401
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Timothy McCartney earned 2000 total points
ID: 39644980
How long ago were the MX records updated?
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by:Axis52401
ID: 39645276
about a week, also another example. One of the employees tried emailing her work address as she had done before from yahoo.com and it doesn't work. No error nothing. However if I she sends an email from her work to yahoo she can reply to that email and it works. Its wierd and I can't find the problem
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by:Axis52401
ID: 39645395
I can email them from my hotmail address. The problem seems to be restricted too anyone whose emailed them before.
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