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benowensFlag for United Kingdom of Great Britain and Northern Ireland asked on

Exchange 2013 Document Level Backup

Hi,

I have a few sites with Exchange 2013 in place and working fine but Arcserve (our preferred backup method) doesn't yet support backing up mailboxes or datastores at document level.

I'm currently working with CA to get this working with 16.5 Update 3 with no success yet.

In the meantime, can anyone suggest a different product which they have working with Exchange 2013 document level backups?

I wonder if there is a far better product out there for this?
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benowens

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
Simon Butler (Sembee)

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ASKER
benowens

Thank you Simon, sounds very helpful and i'll look into that right aware.  I haven't touched Exchange since 2003 now i'm back working with in at Exchange 2013 so there's bound to be quite a few changes.

If you suggestion work, I'll be more than happy to see the back of brick level mailbox backups....so slow!!!!
ASKER
benowens

Yeah they have been quite slow on this, maybe I should send that link to CA, although can't help but think they're having to keep up from MS changing the goalposts.
ASKER
benowens

My initial reaction from my colleagues was bad but I think they misunderstood your post.  I think they read it as brick level isn't required and you haven't needed it.  Whereas I've read it as you can restore individual items and folders easily by the methods yopu suggested?

Just to clarify Simon, when you mention not backing up at brick level, upping retention policies, does that really cover us for every aspect.

For example how would you restore an item that was deleted say a week ago... from retention?

Also, we have a scenario where this same customer needs to restore an email from 6 years ago.  What would I do to restore that mailbox in this backup scenario.
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rwheeler23
SOLUTION
Simon Butler (Sembee)

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benowens

Thanks for the breakdown Simon.  So are you suggesting that we use backups at dicument level every 6 weeks and up the retention policy?

I'm just running through a scenario.....

Say we have 6 week retention policy and it's been ticking along for a while and then somebody requires an email to be restored from say 10 weeks ago.  What is the best way to restore the email or folder if we then only have database backups to tape and not a brick level backup?

Sorry if I'm not understanding this correctly.
Simon Butler (Sembee)

If your DIR is six weeks, but someone wants something from 10 weeks ago, then you restore to a recovery database the closest backup after the email has been received. You can then recover the email from that backup.

Read this section of TechNet, which explains how the process works:
http://technet.microsoft.com/en-us/library/dd876874(v=exchg.150).aspx

This is DATABASE backup, not document/item level backup.

Simon.
ASKER
benowens

Excellent.  I have some reading to do, but this all looks like good stuff.  I'm going to have a challenge changing moving from Arcserve with colleagues I think but that will depend on how many extra steps there are in restoring items.  At first glance, its doesn't look like more work, or less work, but just a different process.

Anyway, I'll read and come back to you on what we opt for.
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