Solved

Exchange 2010 Recovered Email - No Email in Folders

Posted on 2013-11-13
6
129 Views
Last Modified: 2013-11-18
Just restored a user's mailbox (we're using ArcServe to backup).  PST file is 1.5g.  A lot of emails in the inbox, but no emails in his folders.  Folders are there, but empty.  Can anyone shed some light on this.  I was expecting to get everything back.  Used the command:

New-MailboxRestoreRequest -SourceDatabase NewRecovered111113 -SourceStoreMailbox 'username' -TargetMailbox "administrator" -TargetRootFolder rcvrd -AllowLegacyDNMismatch


Thanks in advance for your assistance.
0
Comment
Question by:tparrett
  • 3
  • 3
6 Comments
 
LVL 9

Accepted Solution

by:
bill_lynch earned 500 total points
Comment Utility
I'm not familiar with that command but if you do this you can import the pst into a mailbox...

http://exchangeserverpro.com/exchange-2010-import-pst-files-mailboxes/
0
 

Author Comment

by:tparrett
Comment Utility
Thanks for the response Bill, but my problem is not importing the pst file.  My problem (I believe) is that the restore did not bring back any emails stored in folders.  Only the emails in the Inbox, Deleted Items, Sent Items (or in other words)....only brought back emails in the root folders.  It brought back the sub-folders, but they were all empty.

Thanks again.
0
 
LVL 9

Expert Comment

by:bill_lynch
Comment Utility
OK.  My only point was if you still had the pst you could import it this way just to get the mail back.  This would not tell you why yours didn't work but would get you with the email there.  Also have you opened the pst in outlook to ensure that there is email in those folders in the pst?
0
Are end users causing IT problems again?

You’ve taken the time to design and update all your end user’s email signatures, only to find out they’re messing up the HTML, changing the font and ruining the imagery. What can you do to prevent this? Find out how you can save your signatures from end users today.

 

Author Comment

by:tparrett
Comment Utility
When I restored I restored it directly to the administrator account under a specific folder then I exported to a pst file.  Opening the exported pst file there is no mail in the sub folders.
0
 
LVL 9

Expert Comment

by:bill_lynch
Comment Utility
hmm.  I would guess that the email is going to restore in the same manner it was exported in.  IE how it looks as it is mounted in outlook is how it would be imported...
0
 

Author Closing Comment

by:tparrett
Comment Utility
This link is a great reference, but did not answer my question.  I found that the command I was using was working and when tried on my own mailbox, retrieved everything.  It appears the user had deleted all the mail before the backup time and we did not have a backup old enough to retrieve the mail.  Thanks for your help.
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Local Continuous Replication is a cost effective and quick way of backing up Exchange server data. The following article describes the steps required to configure Local Continuous Replication. Also, the article tells you how to restore from a backup…
Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now