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Outlook Fails to open

electricdad
electricdad asked
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Last Modified: 2013-11-27
We needed to change a users profile folder name from C:\Users\owner to C:\Users\John Smith
then made a change in the registry in HKLM\Software\Microsoft\WindowsNT\Profilelist\ProfileSId and changed value ProfileImagepath to John Smith
When user went to logon everything seemed fine except when opening Outlook it failed to start because the user profile name had changed.
I was going to make a new Outlook profile for the user when I just found out (should of checked before) he has 4 other email accounts attached to Outlook besides the company exhcange and he is complaining about finding the passwords for each mail account
Is there a way to get outlook to open without having to create a new outlook profile?
Or reattach these accounts to a new profile without authentication?

thanks
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Top Expert 2012
Commented:
This one is on us!
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You can try outlook repair option if you are using outlook 2010 or 2013
http://www.outlook-apps.com/detect-repair-outlook-2010/

http://www.emailaddressmanager.com/outlook/repair.html


If this option is not working you might need to do this manually
Dan CraciunIT Consultant
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Commented:
You can simply find the passwords for his other accounts: http://nirsoft.net/utils/mailpv.html

I've used Nirsoft's utility for years, cause most of my clients don't remember their mail pw :)

HTH,
Dan

Author

Commented:
Thanks Apache09
I am thinking that you have the solution to what I need to do here. I would try the repair, but I don't trust it in this situation.
Thanks everyone.

Author

Commented:
That did it
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