troubleshooting Question

Windows 7 - TrueCrypt Encryption

Avatar of Scott Huffman
Scott HuffmanFlag for United States of America asked on
EncryptionMicrosoft Legacy OSWindows 7
9 Comments2 Solutions1106 ViewsLast Modified:
I have windows 7 pro.  I used TrueCrypt to encrypt the drive. I selected the Preboot Authentication and encrypted the entire drive. Everything has been working for months. During normal booting process, I'm prompted for the Pre-Boot Key.  I enter the Key and Windows 7 will load.  Once at the login, the default password for the user will not work. The default password has not been changed.  I found instructions on how to boot into Mini XP and then run Truecrypt to mount the drive, so I can then reset the user password.  However, I cannot get the automount to detect the boot loader.  These are the  instructions I am following:
- Click Mount Options
- Check the box that reads “Mount partition using system encryption
without pre-boot authentication”
- Enter drive encryption password.
- Your hard drive will now be mounted as a new drive letter (temporarily)

Doesn't work.  

I would appreciate any suggestions.
ASKER CERTIFIED SOLUTION
Dave Howe
Software and Hardware Engineer

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