dlmyersdta
asked on
User gets undeliverable trying to send a modified contact as a v-card using Outlook 2007 Exchange
Your message did not reach some or all of the intended recipients.
Subject: Contact Name
Sent: 11/13/2013 12:57 PM
The following recipient(s) cannot be reached:
(Internal Employee Name) on 11/13/2013 12:57 PM
You do not have permission to send to this recipient. For assistance, contact your system administrator.
Subject: Contact Name
Sent: 11/13/2013 12:57 PM
The following recipient(s) cannot be reached:
(Internal Employee Name) on 11/13/2013 12:57 PM
You do not have permission to send to this recipient. For assistance, contact your system administrator.
ASKER CERTIFIED SOLUTION
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What modification is being made to the v-card?
Can you provide an example?
Of course without using actual user information
Can you provide an example?
Of course without using actual user information
ASKER
Modifications to v-card are listed below:
Company name, title, Email address, phone and address are the updated information.
When they type in the recipients email address, they still get the system reject message.
I suggested she try to send it as a business card instead of a v-card and it works that way, but the recipient prefers the v-cards.
Company name, title, Email address, phone and address are the updated information.
When they type in the recipients email address, they still get the system reject message.
I suggested she try to send it as a business card instead of a v-card and it works that way, but the recipient prefers the v-cards.
ASKER
I have had them reboot and still have same issue.
They can send regular emails just fine. She is able to send a new contact as a v-card just fine. They just can't send a contact that has been modified as a v-card.
I have asked them to manually type the email address and am waiting to find out if it worked.
They have tried to send the modified v-card to three different recipients within the organization and get the same undeliverable message.
Thanks for your assistance.