frankbustos
asked on
fatal error during HP OFFICEJET 8500 Wireless printer
hi experts,
I'm trying to get the scan/email features to work on my printer. But everytime I tried to open the HP Center i get an error message that the printer can't be found. So, I un-installed the printer tried to re-install it again and I get this message just about when it's almost done.
fatal error during installation
c:\users\user\desktop\hp85 00\ojp8500 va909_full _14\hpzset up.exe -f and someother stuff.
I tried installing it from different locations even from CD but get the same results. After I click ok on that error it finishes and I can print but I can't open the HP Center or use any of the other features.
any thoughts?
I'm trying to get the scan/email features to work on my printer. But everytime I tried to open the HP Center i get an error message that the printer can't be found. So, I un-installed the printer tried to re-install it again and I get this message just about when it's almost done.
fatal error during installation
c:\users\user\desktop\hp85
I tried installing it from different locations even from CD but get the same results. After I click ok on that error it finishes and I can print but I can't open the HP Center or use any of the other features.
any thoughts?
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ASKER
ok, that worked. sorry for the delay.
tx for feedback
ASKER