Solved

Problem with Gmail to Outlook

Posted on 2013-11-13
1
649 Views
Last Modified: 2014-11-12
I have a Gmail account that forwards all my email to both my iPhone 5 and Outlook 2013.  All of a sudden I have two problems (which I assume are related).  

1.  The first problem is that when I read an email on my phone it automatically switches my Outlook version of the email to "read".  This is creating a lot of problems for me, and I would like it to stop.

2.  The second problem, which might have started as I was trying to figure out the answer to problem #1, is that all-of-a-sudden my Outlook Inbox (which yesterday had 65 unread emails) suddenly has 495 unread emails.   Obviously a bunch of the previously read emails have suddenly and inexplicably been rendered unread.  This, obviously, is also creating a world of hurt.

Any suggestions as to how I can correct #1 and keep #2 from happening again?

Thanks,

Phil
0
Comment
Question by:philsimmons
1 Comment
 
LVL 11

Accepted Solution

by:
Gregory Miller earned 500 total points
ID: 39646671
As for the first question: Sounds as if you might be using IMAP to make the connection to the GMail account. This will sync the read status from one device back to the server and then all devices. If this is not OK, you may need to switch to POP3 or disable marking the message read on the device. I do not think there is a good solution for this issue.

As for question two: At any time did you remove an account and recreate it on either your mobile device or PC? If so, you lost all of the read message marks which are kept up with on the client side. If you remove the account and have to download the messages again, it will not know which messages you have already read.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you irritated by repeating emails issue in Microsoft Outlook 2016 after recent update ?  Lets’ see how to resolve and prevent duplicate emails in the Outlook 2016 using some simple techniques.
PHP contact form that lets the user to contact the company through email contact form. A button is fixed at the bottom of site, on clicking a new window will open where a user can send the email.
Along with being a a promotional video for my three-day Annielytics Dashboard Seminor, this Micro Tutorial is an intro to Google Analytics API data.
This Micro Tutorial will demonstrate importing calendar invites from events such as webinars into your Google Calendar.

790 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question