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Google text ads intermittently displaying?

Posted on 2013-11-13
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Last Modified: 2013-11-20
Hi,

Some of our marketing people are setting up Google Adwords  campaigns  for keywords such as:
1) schools in nz
2) schools in new zealand
3) education in nz
4) new zealand education
5) nz education

I have had complaints from them that the Adwords results which appear on a general Google search in the:
1) right column
2) top of the page under the Google search bar
3) bottom of the search results

Are not displaying or intermittently displaying. This would be fine if it was that the ads we defined didn't show up, but it seems to not show any Adwords at all from any source.

Results are the same cross browser:
1) Chrome
2) IE
3) Safari
4) FireFox
5) Opera

I found an article which I have used to cross check our adwords setup:
http://www.ppchero.com/top-10-reasons-why-your-ads-arent-showing-in-google/

Can anyone suggest any troubleshooting steps we can take?

Seems weird that Adwords are intermittently displayed for popular key words such as "Real Estate". May be just my end, don't know?
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Question by:jwleys
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Author Comment

by:jwleys
ID: 39660544
I have provided some screen shots which I have attached to this email in a ".zip" file, the files are of type ".pdf".

The behaviour that we have observed is that if a browser is opened from our premises IP address 60.234.67.50. You can perform a number of searches where adwords results are shown, but, after 3 to 5 searches of a given keyword on any browser adwords will disappear and not appear again until the browser has its cache cleared and / or the browser application is closed and reopened. In these cases no adwords are displayed even including adwords to other sites unrelated to us.
educationpages-folder-.zip
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Accepted Solution

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jwleys earned 0 total points
ID: 39664617
Logged a ticket with Google and they got back to me, they said:

"That is how our algorithm works, it is setup that way as it works more effectively for click-through rates vs impressions, it also means people are less likely to opt out of adwords being displayed (more meaningful less invasive)"
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