Bruce MORRIS
asked on
How can I execute a complete Time Machine backup, while leaving the system unattended, on my MacBook Pro with Windows 7 - Parallels Desktop under OS 10.7.5?
I have been operating my MacBook Pro 15" (Mac OS 10.7.5), with Windows 7 - Parallels Desktop, for about one and one-half years. However, whenever I execute a Time Machine backup, and leave the system unattended (i.e. with screen top open) to complete the process, I return only to find that my system has re-booted, long before the back-up is completed.
For my only successful back-up (about 300 GB), I had to use sleep mode (screen top closed) continuously for unattended periods, until the backup completed over several days of extensive active operating periods.
I do not use the auto-backup feature because I do not see how to change the shedule for backups away from the default schedule of hourly backups (too my stain on performance).
Is there something that I am missing in setting up for such a back-up?
Is the fact of Windows 7 - Parallels Desktop contributing the problem?
I am currently operating away from home, using wi-fi for Internet access.
Appreciatively, Arbyem
MacBook Pro (15-inch, Mid 2012), Mac OS X (10.7.5), Both cable modem & router included
For my only successful back-up (about 300 GB), I had to use sleep mode (screen top closed) continuously for unattended periods, until the backup completed over several days of extensive active operating periods.
I do not use the auto-backup feature because I do not see how to change the shedule for backups away from the default schedule of hourly backups (too my stain on performance).
Is there something that I am missing in setting up for such a back-up?
Is the fact of Windows 7 - Parallels Desktop contributing the problem?
I am currently operating away from home, using wi-fi for Internet access.
Appreciatively, Arbyem
MacBook Pro (15-inch, Mid 2012), Mac OS X (10.7.5), Both cable modem & router included
SOLUTION
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SOLUTION
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ASKER
Hi again:
I have finally completed a successful back-up (about 240 GB), with the Windows 7 Parallels excluded. I have attempted, unsuccessfully, to execute the Terminal command "caffeinated -dsiu". Somehow, I may not be using the Terminal program (bruce-bash-80x24) properly, since I receive a "command not found" error message (see attached screen shot). /Users/bruce/Desktop/Termi nal 2013-11-20.png
I still need this feature, although the incremental daily backups ought not to take very long.
Appreciatively, Arbyem
Terminal-2013-11-20.png
I have finally completed a successful back-up (about 240 GB), with the Windows 7 Parallels excluded. I have attempted, unsuccessfully, to execute the Terminal command "caffeinated -dsiu". Somehow, I may not be using the Terminal program (bruce-bash-80x24) properly, since I receive a "command not found" error message (see attached screen shot). /Users/bruce/Desktop/Termi
I still need this feature, although the incremental daily backups ought not to take very long.
Appreciatively, Arbyem
Terminal-2013-11-20.png
The caffeinate command only came into OSX 10.8 and I think you're running 10.7 so you 'll have to use the stand-alone app Caffeine which was the way I did this in earlier versions of OSX
https://www.macupdate.com/app/mac/24120/caffeine
Theres also an app called Jiggler which simply moves the mouse to stop the display sleeping
https://www.macupdate.com/app/mac/12728/jiggler
https://www.macupdate.com/app/mac/24120/caffeine
Theres also an app called Jiggler which simply moves the mouse to stop the display sleeping
https://www.macupdate.com/app/mac/12728/jiggler
ASKER
Thanks. I have downloaded and installed the caffeine program, since I am only running OS 10.7.5. Hopefully, now any Time MaCHINE backup process will complete successfully.
Appreciatively, Arbyem
Appreciatively, Arbyem
ASKER
Hi again: Regrettably, the "caffeine" program does not prohibit my system from rebooting after leaving my cover open while unattended. I have completed a scheduled daily Time Machine backup, but the original one (with my Windows - Parallel 7 Desktop backup removed from the total system one, and performed separately via Microsoft backup) took many rounds of having to have the backup occur only while I was performing other operations (i.e. I had to remain attending my system).
Any ideas why "caffeine" my not be functioning properly (it opens after each boot-up, and remains open in "active" mode while my system is active (i.e. not shut-down).
Appreciatively, Bruce
Any ideas why "caffeine" my not be functioning properly (it opens after each boot-up, and remains open in "active" mode while my system is active (i.e. not shut-down).
Appreciatively, Bruce
SOLUTION
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ASKER
Hi eoinosullivan:
I have been running from the mains power (almost always, regardless of where I am operating).
I had previously changed the Computer Sleep setting to "Never". However, I note that I had not unchecked the "Put the hard disk to sleep when possible (I have now done so).
I have yet to cause another automatic reboot, but I will try Time Machine again, in unattended mode, to see if the problem recurs.
Appreciatively,
Bruce
I have been running from the mains power (almost always, regardless of where I am operating).
I had previously changed the Computer Sleep setting to "Never". However, I note that I had not unchecked the "Put the hard disk to sleep when possible (I have now done so).
I have yet to cause another automatic reboot, but I will try Time Machine again, in unattended mode, to see if the problem recurs.
Appreciatively,
Bruce
ASKER
Hi again:
With the changed settings, I tried the Time Machine backup, leaving the top cover open (laptop unattended). The result was the same - an automatic reboot. A screen shot of the Problem Report is attached.
Since I cannot determine which log to review to assess the nature of the failure, I have also attached a screen shot of the Console.app menu.
Any further follow-up guidance?
Appreciatively, Bruce
ProblemReport-Restart-2013-12-20.png
Console.app-2013-12-20-at-8.39.4.png
With the changed settings, I tried the Time Machine backup, leaving the top cover open (laptop unattended). The result was the same - an automatic reboot. A screen shot of the Problem Report is attached.
Since I cannot determine which log to review to assess the nature of the failure, I have also attached a screen shot of the Console.app menu.
Any further follow-up guidance?
Appreciatively, Bruce
ProblemReport-Restart-2013-12-20.png
Console.app-2013-12-20-at-8.39.4.png
SOLUTION
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ASKER
Thanks again eoinosullivan. I will open a new ticket on EE since I do not have "Applecare" support. Meanwhile, which logs do I need to select from the many on the console.app menu?
Appreciatively, Bruce
Appreciatively, Bruce
SOLUTION
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ASKER
I have saved "All Messages" from the Console/System Log Queries for 27 Dec 2013. A copy of the file is attached.
FYI, while working on this long-standing current challenge, somehow my Windows 7 disappeared from the Parallels Desktop! Regrettably, rather that take the time to refer this latest separate challenge to Experts-Exchange, I too-hastily took the dramatic step of reinstalling my Windows 7 Home Edition! Given that I ought to have at least consulted on how to use my back-up of Windows 7 dated 16 Dec 2013 (is there a way to do so directly from the external USB HD on which the back-up is stored?), I expect that I am in deep trouble, since I could have to reinstall all (at least 8) of my Windows applications, while having lost all of my applications data (unless I can recover using my back-up via Windows Back-up). I will address this latest issue on a new separate ticket/stream.
What a Christmas present from the Grinch!
Thanks, in advance, for all of this extensive assistance and guidance. Bruce
Console-All-Messages-131227.log
FYI, while working on this long-standing current challenge, somehow my Windows 7 disappeared from the Parallels Desktop! Regrettably, rather that take the time to refer this latest separate challenge to Experts-Exchange, I too-hastily took the dramatic step of reinstalling my Windows 7 Home Edition! Given that I ought to have at least consulted on how to use my back-up of Windows 7 dated 16 Dec 2013 (is there a way to do so directly from the external USB HD on which the back-up is stored?), I expect that I am in deep trouble, since I could have to reinstall all (at least 8) of my Windows applications, while having lost all of my applications data (unless I can recover using my back-up via Windows Back-up). I will address this latest issue on a new separate ticket/stream.
What a Christmas present from the Grinch!
Thanks, in advance, for all of this extensive assistance and guidance. Bruce
Console-All-Messages-131227.log
SOLUTION
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ASKER
I admit that I am totally confused with these two serious problems being addressed concurrently. I do not understand the inter-relationship between the Mac OS and Parallels domains.
I cannot find my USB Backup drive (My Passport Essentials - 320 GB) in Windows 7 - Parallels to set up a backup so as to be able to use a Recovery/Restore from my last Windows backup of 16 Dec 2013 (I separated my backups into one for MacOS and one for Windows, as you had advised previously).
I transferred the Windows7.pvm (renamed to Windows7-old.pvm - 59.82 GB) from my MacOS backup of 21 Dec, before the catastrophic disappearance of Windows 7 from Parallels Desktop, and my obviously ill-advised step to reinstall Windows 7, without using the System Restore option during the reinstallation.
I am about to rename the current Windows7.pvm to"Windows7post-reinstalla tion.pvm". I will then rename the copied file to vanilla Windows.pvm. Hopefully this will recover all of my Windows 7 files which existed at the time of my MacOS backup?
As I stated earlier, I will transfer the gist of this most recent problem resulting from my reinstallation of Windows 7 to a new Post/Thread. I obviously need to resolve this one as a high priority so as to be able to use my many Windows application (which I do hope that I do not have to reinstall, with the consequent loss of all of my previous application data)!
Am I able to continue this closed post to address only the continuing Time Machine backup problem (which is now a much more broadly-based issue)?
Appreciatively, Bruce
I cannot find my USB Backup drive (My Passport Essentials - 320 GB) in Windows 7 - Parallels to set up a backup so as to be able to use a Recovery/Restore from my last Windows backup of 16 Dec 2013 (I separated my backups into one for MacOS and one for Windows, as you had advised previously).
I transferred the Windows7.pvm (renamed to Windows7-old.pvm - 59.82 GB) from my MacOS backup of 21 Dec, before the catastrophic disappearance of Windows 7 from Parallels Desktop, and my obviously ill-advised step to reinstall Windows 7, without using the System Restore option during the reinstallation.
I am about to rename the current Windows7.pvm to"Windows7post-reinstalla
As I stated earlier, I will transfer the gist of this most recent problem resulting from my reinstallation of Windows 7 to a new Post/Thread. I obviously need to resolve this one as a high priority so as to be able to use my many Windows application (which I do hope that I do not have to reinstall, with the consequent loss of all of my previous application data)!
Am I able to continue this closed post to address only the continuing Time Machine backup problem (which is now a much more broadly-based issue)?
Appreciatively, Bruce
OK. Address the Parallels issue in another ticket. Sounds like you're on the right track with that anyway.
Re-upload the Console logs after the next time the computer reboots so we have a better idea of the problem source. If you can force the reboot by trying to run a Time Machine backup then that would also be an option.
Re-upload the Console logs after the next time the computer reboots so we have a better idea of the problem source. If you can force the reboot by trying to run a Time Machine backup then that would also be an option.
ASKER
I have submitted a new question regarding my Windows 7 VM failure and associated issues with attempting to recover from my ill-executed Windows 7 Home Premium reinstallation ( and the associated challenges with perhaps having to use my Windows Backup process to recover/restore if the replacing the Parallels.pvm file from my Mac OS Backup does not work properly - it has not to date!).
I have yet to force a Time Machine backup (or other process) failure of an automatic reboot of Mac OS, so as to save and submit the appropriate Consol.app file.
Appreciatively, Bruce
I have yet to force a Time Machine backup (or other process) failure of an automatic reboot of Mac OS, so as to save and submit the appropriate Consol.app file.
Appreciatively, Bruce
ASKER
Hi einosullivan:
My MacBook Pro Mac OS system executed an auto-reboot, after having been left unattended with the cover left open. The Console.app file is attached.
Here is the Problem Details and System Configuration Report (sent automatically to Apple):
Interval Since Last Panic Report: 89894 sec
Panics Since Last Report: 1
Anonymous UUID: 4D0D1C78-D880-4697-8027-63 E479A8CDF9
Sun Dec 29 15:41:19 2013
panic(cpu 6 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f81e59319, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff80d2e0ba38, CR3: 0x0000000069a9f024, CR4: 0x00000000001606e0
RAX: 0xffffff80d2718258, RBX: 0xffffff80d2718000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff80f1c0b930, RBP: 0xffffff80f1c0ba10, RSI: 0x0000000000000000, RDI: 0xffffff80d2718940
R8: 0x0000000000000000, R9: 0xffffffffffffff00, R10: 0xffffffffffffffdf, R11: 0xffffff7f810da052
R12: 0x0000000000000000, R13: 0xffffff80d2e03000, R14: 0x0000000000000000, R15: 0xffffff80f1c0b930
RFL: 0x0000000000010286, RIP: 0xffffff7f81e59319, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffff80d2e0ba38, Error code: 0x0000000000000000, Faulting CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff80f1c0b5e0 : 0xffffff8000220792
0xffffff80f1c0b660 : 0xffffff80002c4794
0xffffff80f1c0b810 : 0xffffff80002da55d
0xffffff80f1c0b830 : 0xffffff7f81e59319
0xffffff80f1c0ba10 : 0xffffff7f81e840fb
0xffffff80f1c0ba60 : 0xffffff7f81e84928
0xffffff80f1c0ba80 : 0xffffff7f81e56e8f
0xffffff80f1c0bab0 : 0xffffff7f808bf832
0xffffff80f1c0baf0 : 0xffffff7f808bf93d
0xffffff80f1c0bb10 : 0xffffff7f808c8cff
0xffffff80f1c0bb70 : 0xffffff7f808c8dc8
0xffffff80f1c0bb90 : 0xffffff7f808c6138
0xffffff80f1c0bbb0 : 0xffffff7f808c64bc
0xffffff80f1c0bbe0 : 0xffffff80006565fe
0xffffff80f1c0bc40 : 0xffffff8000656fbb
0xffffff80f1c0bd80 : 0xffffff80002a3f08
0xffffff80f1c0be80 : 0xffffff8000223096
0xffffff80f1c0beb0 : 0xffffff80002148a9
0xffffff80f1c0bf10 : 0xffffff800021bbd8
0xffffff80f1c0bf70 : 0xffffff80002aef10
0xffffff80f1c0bfb0 : 0xffffff80002daec3
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphics Family(2.3 .4)[D0A1F6 BD-E66E-3D D8-9913-A3 AB8746F422 ]@0xffffff 7f808b4000 ->0xffffff 7f808ecfff
dependency: com.apple.iokit.IOPCIFamil y(2.7)[5C2 3D598-58B2 -3204-BC03 -BC3C0F00B D32]@0xfff fff7f80889 000
com.apple.GeForce(7.3.2)[7 E1D7726-41 6F-3716-AC CB-E1E276E 35002]@0xf fffff7f81e 54000->0xf fffff7f81f 16fff
dependency: com.apple.NVDAResman(7.3.2 )[97284661 -2629-379E -B86B-D388 618E8C30]@ 0xffffff7f 808ff000
dependency: com.apple.iokit.IONDRVSupp ort(2.3.4) [7C8672C4- 8B0D-3CCF- A79A-23C62 E90F895]@0 xffffff7f8 08ed000
dependency: com.apple.iokit.IOPCIFamil y(2.7)[5C2 3D598-58B2 -3204-BC03 -BC3C0F00B D32]@0xfff fff7f80889 000
dependency: com.apple.iokit.IOGraphics Family(2.3 .4)[D0A1F6 BD-E66E-3D D8-9913-A3 AB8746F422 ]@0xffffff 7f808b4000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEA SE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA 649C698CE5
System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)
System uptime in nanoseconds: 15018610341552
last loaded kext at 5245599832436: com.apple.driver.AppleUSBC DC 4.1.22 (addr 0xffffff7f807ca000, size 16384)
last unloaded kext at 5307907361999: com.apple.driver.AppleUSBC DC 4.1.22 (addr 0xffffff7f807ca000, size 12288)
loaded kexts:
net.kromtech.kext.Firewall 2.3.5
com.parallels.filesystems. prlufs 2010.12.28
com.parallels.kext.prl_vni c 7.0 15106.786747
com.parallels.kext.prl_net bridge 7.0 15106.786747
com.parallels.kext.prl_hid _hook 7.0 15106.786747
com.parallels.kext.prl_hyp ervisor 7.0 15106.786747
com.parallels.kext.prl_usb _connect 7.0 15106.786747
com.apple.filesystems.smbf s 1.7.2
com.apple.filesystems.msdo sfs 1.7.1
com.apple.driver.AppleHWSe nsor 1.9.5d0
com.apple.driver.X86Platfo rmShim 5.0.0d8
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AGPM 100.12.75
com.apple.driver.AppleMike yHIDDriver 122
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleMike yDriver 2.2.5a5
com.apple.driver.AppleUpst reamUserCl ient 3.5.9
com.apple.driver.AppleInte lHD4000Gra phics 7.3.2
com.apple.driver.SMCMotion Sensor 3.0.2d6
com.apple.iokit.IOUserEthe rnet 1.0.0d1
com.apple.driver.AppleSMCL MU 2.0.1d2
com.apple.iokit.IOBluetoot hSerialMan ager 4.0.8f17
com.apple.Dont_Steal_Mac_O S_X 7.0.0
com.apple.driver.AudioIPCD river 1.2.3
com.apple.driver.ApplePoli cyControl 3.1.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMuxC ontrol 3.1.33
com.apple.driver.AppleMCCS Control 1.0.33
com.apple.filesystems.auto fs 3.0
com.apple.GeForce 7.3.2
com.apple.driver.AppleInte lFramebuff erCapri 7.3.2
com.apple.driver.AppleSMCP DRC 5.0.0d8
com.apple.driver.BroadcomU SBBluetoot hHCIContro ller 4.0.8f17
com.apple.driver.AppleUSBT CButtons 227.6
com.apple.driver.AppleIRCo ntroller 312
com.apple.driver.AppleUSBT CKeyboard 227.6
com.apple.AppleFSCompressi on.AppleFS Compressio nTypeDatal ess 1.0.0d1
com.apple.AppleFSCompressi on.AppleFS Compressio nTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUs erClient 3.2.1
com.apple.driver.XsanFilte r 404
com.apple.iokit.IOAHCIBloc kStorage 2.1.0
com.apple.iokit.IOAHCISeri alATAPI 2.0.3
com.apple.driver.AppleFWOH CI 4.9.0
com.apple.driver.AirPort.B rcm4331 561.7.22
com.apple.driver.AppleSDXC 1.2.2
com.apple.iokit.AppleBCM57 01Ethernet 3.2.4b8
com.apple.driver.AppleUSBH ub 5.1.0
com.apple.driver.AppleEFIN VRAM 1.6.1
com.apple.driver.AppleAHCI Port 2.3.1
com.apple.driver.AppleSmar tBatteryMa nager 161.0.0
com.apple.driver.AppleUSBE HCI 5.1.0
com.apple.driver.AppleUSBX HCI 1.1.0
com.apple.driver.AppleACPI Buttons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBI OS 1.9
com.apple.driver.AppleACPI EC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleInte lCPUPowerM anagementC lient 195.0.0
com.apple.nke.applicationf irewall 3.2.30
com.apple.security.quarant ine 1.4
com.apple.security.TMSafet yNet 8
com.apple.driver.AppleInte lCPUPowerM anagement 195.0.0
com.apple.driver.DspFuncLi b 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOFireWire IP 2.2.5
com.apple.driver.AppleHDAC ontroller 2.2.5a5
com.apple.iokit.IOHDAFamil y 2.2.5a5
com.apple.iokit.IOSerialFa mily 10.0.5
com.apple.iokit.IOAudioFam ily 1.8.6fc18
com.apple.kext.OSvKernDSPL ib 1.3
com.apple.driver.AppleSMBu sPCI 1.0.10d0
com.apple.driver.X86Platfo rmPlugin 5.1.1d6
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.AppleGrap hicsContro l 3.1.33
com.apple.driver.AppleBack lightExper t 1.0.4
com.apple.driver.AppleSMBu sControlle r 1.0.10d0
com.apple.kext.triggers 1.0
com.apple.nvidia.nvGK100ha l 7.3.2
com.apple.NVDAResman 7.3.2
com.apple.iokit.IONDRVSupp ort 2.3.4
com.apple.iokit.IOGraphics Family 2.3.4
com.apple.driver.IOPlatfor mPluginFam ily 5.1.1d6
com.apple.iokit.IOSCSIBloc kCommandsD evice 3.2.1
com.apple.iokit.IOUSBMassS torageClas s 3.0.3
com.apple.driver.AppleUSBB luetoothHC IControlle r 4.0.8f17
com.apple.iokit.IOBluetoot hFamily 4.0.8f17
com.apple.driver.AppleThun derboltDPI nAdapter 1.8.5
com.apple.driver.AppleThun derboltDPA dapterFami ly 1.8.5
com.apple.driver.AppleThun derboltPCI DownAdapte r 1.2.5
com.apple.driver.AppleUSBM ultitouch 230.5
com.apple.iokit.IOUSBHIDDr iver 5.0.0
com.apple.driver.AppleUSBM ergeNub 5.1.0
com.apple.driver.AppleUSBC omposite 5.0.0
com.apple.iokit.IOSCSIMult imediaComm andsDevice 3.2.1
com.apple.iokit.IOBDStorag eFamily 1.7
com.apple.iokit.IODVDStora geFamily 1.7.1
com.apple.iokit.IOCDStorag eFamily 1.7.1
com.apple.iokit.IOSCSIArch itectureMo delFamily 3.2.1
com.apple.driver.AppleThun derboltNHI 1.6.0
com.apple.iokit.IOThunderb oltFamily 2.0.3
com.apple.iokit.IOFireWire Family 4.4.8
com.apple.iokit.IO80211Fam ily 420.3
com.apple.iokit.IOEthernet AVBControl ler 1.0.1b1
com.apple.iokit.IONetworki ngFamily 2.1
com.apple.iokit.IOUSBUserC lient 5.0.0
com.apple.iokit.IOAHCIFami ly 2.0.8
com.apple.iokit.IOUSBFamil y 5.1.0
com.apple.driver.AppleEFIR untime 1.6.1
com.apple.iokit.IOHIDFamil y 1.7.1
com.apple.iokit.IOSMBusFam ily 1.1
com.apple.security.sandbox 177.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImage s 331.7
com.apple.iokit.IOStorageF amily 1.7.2
com.apple.driver.AppleKeyS tore 28.18
com.apple.driver.AppleACPI Platform 1.5
com.apple.iokit.IOPCIFamil y 2.7
com.apple.iokit.IOACPIFami ly 1.4
Model: MacBookPro9,1, BootROM MBP91.00D3.B08, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.1f175
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 512 MB
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333 392E4D3136 46
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333 392E4D3136 46
AirPort: spairport_wireless_card_ty pe_airport _extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: My Passport 0748, 0x1058 (Western Digital Technologies, Inc.), 0x0748, 0x14a00000 / 3
USB Device: 4-Port USB 3.0 Hub, 0x2109 (VIA Labs, Inc.), 0x0810, 0x14900000 / 2
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 6
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 8
USB Device: USB2.0 Hub, 0x2109 (VIA Labs, Inc.), 0x3431, 0x14100000 / 1
USB Device: JumpDrive, 0x05dc (Lexar Media, Inc.), 0xa202, 0x14140000 / 6
USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x0705, 0x14120000 / 5
USB Device: DT 100 G2, 0x0930 (Toshiba Corporation), 0x6544, 0x14110000 / 4
Hopefully, the contents will provide some guidance as to the root of the problem causing the abnormal automatic reboot of Mac OS 10.7.5 on my MacBook Pro with Windows 7 - Parallels Desktop.
BTW, can you arrange to have this question re-opened, pending resolution of the issue?
Appreciatively, Bruce
All-Messages-29Dec2013.log
My MacBook Pro Mac OS system executed an auto-reboot, after having been left unattended with the cover left open. The Console.app file is attached.
Here is the Problem Details and System Configuration Report (sent automatically to Apple):
Interval Since Last Panic Report: 89894 sec
Panics Since Last Report: 1
Anonymous UUID: 4D0D1C78-D880-4697-8027-63
Sun Dec 29 15:41:19 2013
panic(cpu 6 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f81e59319, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff80d2e0ba38, CR3: 0x0000000069a9f024, CR4: 0x00000000001606e0
RAX: 0xffffff80d2718258, RBX: 0xffffff80d2718000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff80f1c0b930, RBP: 0xffffff80f1c0ba10, RSI: 0x0000000000000000, RDI: 0xffffff80d2718940
R8: 0x0000000000000000, R9: 0xffffffffffffff00, R10: 0xffffffffffffffdf, R11: 0xffffff7f810da052
R12: 0x0000000000000000, R13: 0xffffff80d2e03000, R14: 0x0000000000000000, R15: 0xffffff80f1c0b930
RFL: 0x0000000000010286, RIP: 0xffffff7f81e59319, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffff80d2e0ba38, Error code: 0x0000000000000000, Faulting CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff80f1c0b5e0 : 0xffffff8000220792
0xffffff80f1c0b660 : 0xffffff80002c4794
0xffffff80f1c0b810 : 0xffffff80002da55d
0xffffff80f1c0b830 : 0xffffff7f81e59319
0xffffff80f1c0ba10 : 0xffffff7f81e840fb
0xffffff80f1c0ba60 : 0xffffff7f81e84928
0xffffff80f1c0ba80 : 0xffffff7f81e56e8f
0xffffff80f1c0bab0 : 0xffffff7f808bf832
0xffffff80f1c0baf0 : 0xffffff7f808bf93d
0xffffff80f1c0bb10 : 0xffffff7f808c8cff
0xffffff80f1c0bb70 : 0xffffff7f808c8dc8
0xffffff80f1c0bb90 : 0xffffff7f808c6138
0xffffff80f1c0bbb0 : 0xffffff7f808c64bc
0xffffff80f1c0bbe0 : 0xffffff80006565fe
0xffffff80f1c0bc40 : 0xffffff8000656fbb
0xffffff80f1c0bd80 : 0xffffff80002a3f08
0xffffff80f1c0be80 : 0xffffff8000223096
0xffffff80f1c0beb0 : 0xffffff80002148a9
0xffffff80f1c0bf10 : 0xffffff800021bbd8
0xffffff80f1c0bf70 : 0xffffff80002aef10
0xffffff80f1c0bfb0 : 0xffffff80002daec3
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphics
dependency: com.apple.iokit.IOPCIFamil
com.apple.GeForce(7.3.2)[7
dependency: com.apple.NVDAResman(7.3.2
dependency: com.apple.iokit.IONDRVSupp
dependency: com.apple.iokit.IOPCIFamil
dependency: com.apple.iokit.IOGraphics
BSD process name corresponding to current thread: WindowServer
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEA
Kernel UUID: FF3BB088-60A4-349C-92EA-CA
System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)
System uptime in nanoseconds: 15018610341552
last loaded kext at 5245599832436: com.apple.driver.AppleUSBC
last unloaded kext at 5307907361999: com.apple.driver.AppleUSBC
loaded kexts:
net.kromtech.kext.Firewall
com.parallels.filesystems.
com.parallels.kext.prl_vni
com.parallels.kext.prl_net
com.parallels.kext.prl_hid
com.parallels.kext.prl_hyp
com.parallels.kext.prl_usb
com.apple.filesystems.smbf
com.apple.filesystems.msdo
com.apple.driver.AppleHWSe
com.apple.driver.X86Platfo
com.apple.driver.AudioAUUC
com.apple.driver.AGPM 100.12.75
com.apple.driver.AppleMike
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleMike
com.apple.driver.AppleUpst
com.apple.driver.AppleInte
com.apple.driver.SMCMotion
com.apple.iokit.IOUserEthe
com.apple.driver.AppleSMCL
com.apple.iokit.IOBluetoot
com.apple.Dont_Steal_Mac_O
com.apple.driver.AudioIPCD
com.apple.driver.ApplePoli
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMuxC
com.apple.driver.AppleMCCS
com.apple.filesystems.auto
com.apple.GeForce 7.3.2
com.apple.driver.AppleInte
com.apple.driver.AppleSMCP
com.apple.driver.BroadcomU
com.apple.driver.AppleUSBT
com.apple.driver.AppleIRCo
com.apple.driver.AppleUSBT
com.apple.AppleFSCompressi
com.apple.AppleFSCompressi
com.apple.BootCache 33
com.apple.iokit.SCSITaskUs
com.apple.driver.XsanFilte
com.apple.iokit.IOAHCIBloc
com.apple.iokit.IOAHCISeri
com.apple.driver.AppleFWOH
com.apple.driver.AirPort.B
com.apple.driver.AppleSDXC
com.apple.iokit.AppleBCM57
com.apple.driver.AppleUSBH
com.apple.driver.AppleEFIN
com.apple.driver.AppleAHCI
com.apple.driver.AppleSmar
com.apple.driver.AppleUSBE
com.apple.driver.AppleUSBX
com.apple.driver.AppleACPI
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET
com.apple.driver.AppleSMBI
com.apple.driver.AppleACPI
com.apple.driver.AppleAPIC
com.apple.driver.AppleInte
com.apple.nke.applicationf
com.apple.security.quarant
com.apple.security.TMSafet
com.apple.driver.AppleInte
com.apple.driver.DspFuncLi
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOFireWire
com.apple.driver.AppleHDAC
com.apple.iokit.IOHDAFamil
com.apple.iokit.IOSerialFa
com.apple.iokit.IOAudioFam
com.apple.kext.OSvKernDSPL
com.apple.driver.AppleSMBu
com.apple.driver.X86Platfo
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.AppleGrap
com.apple.driver.AppleBack
com.apple.driver.AppleSMBu
com.apple.kext.triggers 1.0
com.apple.nvidia.nvGK100ha
com.apple.NVDAResman 7.3.2
com.apple.iokit.IONDRVSupp
com.apple.iokit.IOGraphics
com.apple.driver.IOPlatfor
com.apple.iokit.IOSCSIBloc
com.apple.iokit.IOUSBMassS
com.apple.driver.AppleUSBB
com.apple.iokit.IOBluetoot
com.apple.driver.AppleThun
com.apple.driver.AppleThun
com.apple.driver.AppleThun
com.apple.driver.AppleUSBM
com.apple.iokit.IOUSBHIDDr
com.apple.driver.AppleUSBM
com.apple.driver.AppleUSBC
com.apple.iokit.IOSCSIMult
com.apple.iokit.IOBDStorag
com.apple.iokit.IODVDStora
com.apple.iokit.IOCDStorag
com.apple.iokit.IOSCSIArch
com.apple.driver.AppleThun
com.apple.iokit.IOThunderb
com.apple.iokit.IOFireWire
com.apple.iokit.IO80211Fam
com.apple.iokit.IOEthernet
com.apple.iokit.IONetworki
com.apple.iokit.IOUSBUserC
com.apple.iokit.IOAHCIFami
com.apple.iokit.IOUSBFamil
com.apple.driver.AppleEFIR
com.apple.iokit.IOHIDFamil
com.apple.iokit.IOSMBusFam
com.apple.security.sandbox
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImage
com.apple.iokit.IOStorageF
com.apple.driver.AppleKeyS
com.apple.driver.AppleACPI
com.apple.iokit.IOPCIFamil
com.apple.iokit.IOACPIFami
Model: MacBookPro9,1, BootROM MBP91.00D3.B08, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.1f175
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 512 MB
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333
AirPort: spairport_wireless_card_ty
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: My Passport 0748, 0x1058 (Western Digital Technologies, Inc.), 0x0748, 0x14a00000 / 3
USB Device: 4-Port USB 3.0 Hub, 0x2109 (VIA Labs, Inc.), 0x0810, 0x14900000 / 2
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 6
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 8
USB Device: USB2.0 Hub, 0x2109 (VIA Labs, Inc.), 0x3431, 0x14100000 / 1
USB Device: JumpDrive, 0x05dc (Lexar Media, Inc.), 0xa202, 0x14140000 / 6
USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x0705, 0x14120000 / 5
USB Device: DT 100 G2, 0x0930 (Toshiba Corporation), 0x6544, 0x14110000 / 4
Hopefully, the contents will provide some guidance as to the root of the problem causing the abnormal automatic reboot of Mac OS 10.7.5 on my MacBook Pro with Windows 7 - Parallels Desktop.
BTW, can you arrange to have this question re-opened, pending resolution of the issue?
Appreciatively, Bruce
All-Messages-29Dec2013.log
Bruce
Thanks for the console log and problem report
At what time did the system reboot?
Was it during a TimeMachine backup again?
Thanks for the console log and problem report
At what time did the system reboot?
Was it during a TimeMachine backup again?
ASKER
einosullivan:
I do not know the exact time, unless it is contained within the Problem Report.
It was not during a Time Machine backup, since that process is scheduled daily at 06:30, and actually occurs starting when I open my laptop later than that each morning.
I need to concentrate on the separate Question (Windows 7 Virtual Machine Failure on MacBook Pro - How to Recover?) regarding the Windows 7 virtual machine related issues (there are now two versions running, but the one associated with my transferred former Parallels.pvm (renamed, with the current one still renamed Parallels-post-windows7rei ntalation. pvm). The latter .pvm file is one used by the operational Windows 7 VM, although I do not understand why the "good" Windows 7 VM did not re-home on the renamed "vanilla" Parallels.pvm!
I cannot proceed to finally use my Windows 7 Backup (16 Dec 2013) until I resolve this dual Windows 7 VM problem, plus determine how to access my external USB HD on which my Windows 7 backup files are stored!
Thanks again for your continuing support in attempting to resolve my serious issues whih my laptop system.
Appreciatively, Bruce
I do not know the exact time, unless it is contained within the Problem Report.
It was not during a Time Machine backup, since that process is scheduled daily at 06:30, and actually occurs starting when I open my laptop later than that each morning.
I need to concentrate on the separate Question (Windows 7 Virtual Machine Failure on MacBook Pro - How to Recover?) regarding the Windows 7 virtual machine related issues (there are now two versions running, but the one associated with my transferred former Parallels.pvm (renamed, with the current one still renamed Parallels-post-windows7rei
I cannot proceed to finally use my Windows 7 Backup (16 Dec 2013) until I resolve this dual Windows 7 VM problem, plus determine how to access my external USB HD on which my Windows 7 backup files are stored!
Thanks again for your continuing support in attempting to resolve my serious issues whih my laptop system.
Appreciatively, Bruce
Bruce
The Parallels issue is open as another question so I'll not cover that here.
The Console Log you attached does not appear to contain any entries for the date and time when the last crash occurred which was Sun Dec 29 15:41:19 2013 according to the first lines of the crash report in your post above.
The entries cover 13-12-29 6:30:04.919 PM to 13-12-29 7:55:15.987 PM which is much later.
After the next reboot send the console log immediately.
The Parallels issue is open as another question so I'll not cover that here.
The Console Log you attached does not appear to contain any entries for the date and time when the last crash occurred which was Sun Dec 29 15:41:19 2013 according to the first lines of the crash report in your post above.
The entries cover 13-12-29 6:30:04.919 PM to 13-12-29 7:55:15.987 PM which is much later.
After the next reboot send the console log immediately.
ASKER
Hi einosullivan:
I am not sure how I can monitor an unattended session to see when it executes an auto-restart, so as to be able to capture the Console.app log files at that instance.
BTW, thanks for causing this question to be reopened.
With respect to my newly opened question regarding Windows 7 VM, I do hope that you will be able to contribute to its resolution.
Appreciatively, Bruce
I am not sure how I can monitor an unattended session to see when it executes an auto-restart, so as to be able to capture the Console.app log files at that instance.
BTW, thanks for causing this question to be reopened.
With respect to my newly opened question regarding Windows 7 VM, I do hope that you will be able to contribute to its resolution.
Appreciatively, Bruce
Bruce,
I understand what unattended means but what I am looking for is that the Console log file contents you send cover the period when the system rebooted. You should be able to determine the time if a Crash Report dialog appears on screen (such as the ones you posted here earlier) or by visually reviewing the console log messages and looking for references to reboot or startup.
I understand what unattended means but what I am looking for is that the Console log file contents you send cover the period when the system rebooted. You should be able to determine the time if a Crash Report dialog appears on screen (such as the ones you posted here earlier) or by visually reviewing the console log messages and looking for references to reboot or startup.
ASKER
Hi einosullivan:
I will sit and watch my laptop with no known application being processed, until the fatal auto-reboot occurs (although I am unsure whether an error message will be displayed at the time of the crash and prior to the auto-reboot being executed).
Hopefully, I will be able to capture the requisite Console.app log file.
I wish you and yours a Happy, Healthy, and Safe 2014.
Bruce
I will sit and watch my laptop with no known application being processed, until the fatal auto-reboot occurs (although I am unsure whether an error message will be displayed at the time of the crash and prior to the auto-reboot being executed).
Hopefully, I will be able to capture the requisite Console.app log file.
I wish you and yours a Happy, Healthy, and Safe 2014.
Bruce
ASKER
Hi einosullivan:
I finally happened to return to my laptop, just as an auto-reboot had occurred.
Attached is the relevant Console.app All-Messages.log. Hopefully, this will provide the required information/data to assist with a diagnosis of what ails my MacBook Pro, at least for the matter of unwanted auto-reboots!
BTW, are you able, and willing, to review my still-open question regarding my continuing issues with my Windows 7 Parallels Desktop problem of recurring system crashes?
Appreciatively, Bruce
All-MessagesConsole-140103.log
I finally happened to return to my laptop, just as an auto-reboot had occurred.
Attached is the relevant Console.app All-Messages.log. Hopefully, this will provide the required information/data to assist with a diagnosis of what ails my MacBook Pro, at least for the matter of unwanted auto-reboots!
BTW, are you able, and willing, to review my still-open question regarding my continuing issues with my Windows 7 Parallels Desktop problem of recurring system crashes?
Appreciatively, Bruce
All-MessagesConsole-140103.log
ASKER
Hi einosullivan:
I have finally closed my post regarding the Windows 7 - Parallels Desktop (Windows 7 virtual machine) problems/issues without a full resolution of the situation.
I also have not resolved the main issue in this post, which is my inability to have the Mac OS continue to operate without me having to attend the laptop to keep the activities going (i.e. despite having installed and operated the "Caffeine" application, and set the parameters for no sleep/hibernation, my system executes an Auto-Reboot about 10 minutes after I leave the laptop unattended and the cover left open.
Have you been able to review the attachment in my last post?
Appreciatively,
Bruce
I have finally closed my post regarding the Windows 7 - Parallels Desktop (Windows 7 virtual machine) problems/issues without a full resolution of the situation.
I also have not resolved the main issue in this post, which is my inability to have the Mac OS continue to operate without me having to attend the laptop to keep the activities going (i.e. despite having installed and operated the "Caffeine" application, and set the parameters for no sleep/hibernation, my system executes an Auto-Reboot about 10 minutes after I leave the laptop unattended and the cover left open.
Have you been able to review the attachment in my last post?
Appreciatively,
Bruce
ASKER CERTIFIED SOLUTION
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SOLUTION
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ASKER
With sincere apologies for taking so long to finally close this stream.
Thanks for the patience and forbearance with this extremely complicated and prolonged issue. I have been working successfully with the compromise resolution.
Regrettably, I have experienced some other Mac OS / Windows 7 - Parallels Desktop related problems. I have not yet resolved to upgrade each from Mac OS to 11.0 and Windows 9 -Parallels Desktop (retaining Windows 7 SP2, i.e. not upgrading to Windows 8).
Appreciatively, Arbyem
Thanks for the patience and forbearance with this extremely complicated and prolonged issue. I have been working successfully with the compromise resolution.
Regrettably, I have experienced some other Mac OS / Windows 7 - Parallels Desktop related problems. I have not yet resolved to upgrade each from Mac OS to 11.0 and Windows 9 -Parallels Desktop (retaining Windows 7 SP2, i.e. not upgrading to Windows 8).
Appreciatively, Arbyem
ASKER
Thanks for the expeditious response.
I have downloaded and installed timemachineeditor3.0.3, with settings for a daily backup at 06:30. I have also excluded the ~/Documents/Parallels folder (60 GB). I will try the Microsoft backup program for my Windows 7 - Parallels VM.
However, I still do not have a response regarding my challenge in providing an initial backup, because of the fact of an automatic reboot when my system is left unattended with the screen left in the open position. Can anyone propose a solution to this problem?
Appreciatively, Arbyem