alejansalin asked on
Windows 8.1 IE 11 RTM Cannot login to Secure Site
After upgrading to 8.1, I am unable to login to GoDaddy.....I get the login page, enter credentials and while the password goes away, nothing else happens.....clicking on Products, then Manage Domains, generates the error below:
"Error
Error
This page can't be displayed. Contact support for additional information.
The incident ID is: N/A. "
I remembered this same issue occurred with Windows 7 and IE 8.....in retrieving those resolution steps, nothing worked to rectify the situation currently. The exact same thing happens with Firefox, Chrome and Safari.....I've not tried anything else as there's no point (if it happens on three disparate browsers, continuing down that road is pointless).
I have done the various browser Reset's, the Windows 8.0 and 8.1 Refresh (this was an ugly process and pray I never have to do either again), done a complete Restore and after three days am asking for help.
Both GoDaddy and MS are pointing fingers at each other......I know it must be some stupid setting in Windows 8.1,.....but no longer have time to look into it.....hence I'm asking for help.
"Error
Error
This page can't be displayed. Contact support for additional information.
The incident ID is: N/A. "
I remembered this same issue occurred with Windows 7 and IE 8.....in retrieving those resolution steps, nothing worked to rectify the situation currently. The exact same thing happens with Firefox, Chrome and Safari.....I've not tried anything else as there's no point (if it happens on three disparate browsers, continuing down that road is pointless).
I have done the various browser Reset's, the Windows 8.0 and 8.1 Refresh (this was an ugly process and pray I never have to do either again), done a complete Restore and after three days am asking for help.
Both GoDaddy and MS are pointing fingers at each other......I know it must be some stupid setting in Windows 8.1,.....but no longer have time to look into it.....hence I'm asking for help.
Microsoft Legacy OSInternet ProtocolsWeb Browsers
Last Comment
John
ASKER
alejansalin
Yep. I tried that as it was actually one of the suggested solutions related to the window 7 IE 8 issue of the same nature. Result is the same generic error. I finally got a hold of a bud still using windows 7 IE 10 who ran into same thing. I'm calling foul on Godaddy. Thanks!
ASKER CERTIFIED SOLUTION
Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a questionASKER
alejansalin
Your suggestion was already somewhat in progress.only I used an XP laptop and had no issues....still doesn't actually resolve my issue though as going to an older OS and browser is not a viable resolution. ...but a viable workaround.
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
rwheeler23
John
@alejansalin - Thanks for the update and I was happy to help you with this.
... Thinkpads_User
... Thinkpads_User
I have done that for some sites (especially router logins) with Windows 8.1 and IE11 and it has worked fine.
Try that and please let us know.
... Thinkpads_User