<div>
What do you see when issuing the following command from the Roundcube server?<br />
<br />
$&gt; telnet mail.domain.net 143<br />
<br />
This will at least test that IMAP is listening on your mail server, and that no firewall on either side impedes it. &nbsp;You should see something like this:<br />
<br />
[root@foo ~]# telnet mail.domain.net 143<br />
Trying 192.168.1.1...<br />
Connected to mail.domain.net (192.168.1.1).<br />
Escape character is '^]'.<br />
* OK [CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE ACL ACL2=UNION STARTTLS] Courier-IMAP ready. Copyright 1998-2011 Double Precision, Inc. &nbsp;See COPYING for distribution information.
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<div>
Hello and thanks for responding,<br />
<br />
I cannot telnet mail.domain.net 143 from the Postfix/Dovecot server, but I can telnet 192.168.1.2 143 and it replies back with:<br />
<br />
<b>* OKAY [COMPATIBILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE STARTTLS AUTH=PLAIN AUTH=LOGIN] Dovecot ready.</b><br />
<br />
I can telnet mail.domain.net 143 from my laptop and it replies with:<br />
<br />
<b>* OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE START<br />
TLS AUTH=PLAIN AUTH=LOGIN] Dovecot ready.</b><br />
<br />
Any ideas?<br />
<br />
Have a great day,<br />
<br />
Don
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<div>
I guess I'm not clear on your setup (and which system is the laptop, which is the Roundcube server, etc.) but the web server where you're running Roundcube obviously needs to be able to connect to the IMAP server on port 143. &nbsp;The error you got when running the connection test in the installer implied that this was not possible - trying to tell if that error is valid or not.
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<div>
Hello,<br />
<br />
I am saying from the server (Linux) in which Postfix/ Dovecot &amp;&nbsp;Roundcube are installed I cannot telnet mai.domain.net 143, but I can telnet 192.168.1.2 143.<br />
<br />
Also from my laptop which is going through the Internet (it is not a LAN connection), I can telnet mai.domain.net 143.<br />
<br />
Also, I am not able to login to Roundcube and receive the error: Connection to storage server failed.<br />
<br />
Notice in line 25 of db.inc.php it says:<br />
$rcmail_config['db_dsnw'] = 'mysql://roundcube:Pa55w0r<wbr />d@localhos<wbr />t/roundcub<wbr />e';<br />
<br />
I wonder:<br />
1. If this is in the correct format/ syntax<br />
2. I do have a roundcube account setup, but should I use another or make sure the permissions are correct? &nbsp;If so, what should the permissions be?<br />
<br />
Please advise.<br />
<br />
Have a great day,<br />
<br />
Don
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<div>
Woohoo! &nbsp;It worked! &nbsp;Thank you very much!
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<div>
<div class="content wysiwyg-content">
Hello,<br />
<br />
I installed version 0.9.5. &nbsp;I am getting the error: Connection to storage server failed. when trying to login. &nbsp;Not sure what else to share but the attached files.<br />
<br />
If I run the installer and try the IMAP connection test, I get:<br />
<br />
Connecting to mail.domain.net...<br />
IMAP connect: &nbsp;NOT OK(Login failed for user@domain.net from 192.168.1.1(X-Forwarded-Fo<wbr />r: xxx.xxx.xxx.xxx). Could not connect to mail.domain.net:143: Connection refused)<br />
<br />
I made sure port 143 is open on the firewall.<br />
<br />
Please advise.<br />
<br />
Have a great day,<br />
<br />
Don<br />
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<a href="https://filedb.experts-exchange.com/incoming/2013/11_w46/687988/main.inc.php" target="_blank" class="file-inline" title="main.inc.php file (38 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>main.inc.php</a>
</div>
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db.inc.php

main.inc.php

Hello,

I installed version 0.9.5.  I am getting the error: Connection to storage server failed. when trying to login.  Not sure what else to share but the attached files.

If I run the installer and try the IMAP connection test, I get:

Connecting to mail.domain.net...
IMAP connect:  NOT OK(Login failed for user@domain.net from 192.168.1.1(X-Forwarded-For: xxx.xxx.xxx.xxx). Could not connect to mail.domain.net:143: Connection refused)

I made sure port 143 is open on the firewall.

Please advise.

Have a great day,

Don

Roundcube - Connection to storage server failed.

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