Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

HPDM connection to FTP does not work

Posted on 2013-11-14
2
2,293 Views
Last Modified: 2013-11-14
I have a problem with HPDM that I am hoping I can get some assistance with.  Googling has not provided any answers thus far.

 

-OS is Windows Server 2008 R2 Enterprise version 6.1 (Build 7601 SP1)

-HPDM 4.5 SP3

-Internet Information Services (IIS) version 7.5.7600.16385

--For FTP Server (under IIS), we installed "FTP Service" but did not install "FTP Extensibility"

 

In HPDM, when I go to "Tools > Repository Management > Repository Configuration" and test the "Master Repository" (only have one repository) I get the following response in the popup window:

 

Failed to connect repository Master Repository with protocol FTP.

Test on repository Master Repository with protocol Share Folder was successful.

 

Hoping you have some suggestions on correcting the FTP connection error.  Perhaps an IIS or FTP setting I am missing or ...?
0
Comment
Question by:GregMani34
2 Comments
 
LVL 35

Accepted Solution

by:
Kimputer earned 500 total points
ID: 39648347
General troubleshooting:

Use FTP client to connect to the server = OK (also transfer files to be sure), Then it's configuration problem (filled in wrong parameters in the HPDM config?)

Use FTP client to connect to the server = NOT OK, IIS/FTP server config problem. What is the error from the client?
0
 

Author Closing Comment

by:GregMani34
ID: 39648492
Thank you Kimputer.  You led me to the solution.  In the "FTP authentication", "Basic Authorization" was disabled.  I configured the "Basic Authorization" and it seems to work now.
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Office Web Apps/ SharePoint 2013 1 96
encryption on machine 7 86
Adding to open record on form, from unbound textbox 4 57
ost file to pst 10 164
Microsoft has released remote PowerShell capabilities to all commercial Office 365 customers. So you can be controlled via PowerShell and not from the Office 365 admin center Download Windows PowerShell Module for Lync Online http://www.micros…
Lync meeting or Lync conferencing is what many organizations would like to deploy to allow them save money. But companies are now giving up for various reasons, one of which is that they cannot join external meetings (non-federated company meetings)…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question