Link to home
Start Free TrialLog in
Avatar of ttrbrtsn
ttrbrtsnFlag for United States of America

asked on

cannot print in word

im using word 2010. i have a print server also. i can print from excel and outlook but not word. when i click print, it first say " trying to connect" then it connects. the error i get is " WINDOWS CANNOT PRINT DUE TO A PROBLEM WITH THE CURRENT PRINTER SETUP"
Avatar of Jackie Man
Jackie Man
Flag of Hong Kong image

Have you try to do a repair installation for your office 2010? Or when you exit word 2010, do you still see winword.exe in the process list?
Avatar of ttrbrtsn

ASKER

I don't see a winword.exe in the processes tab. I have not ran a repair.
I have read that what I should do is right click the shortcut, properties, advance. And choose "run as administrator", however that is grayed out. Disabled.
ASKER CERTIFIED SOLUTION
Avatar of Jackie Man
Jackie Man
Flag of Hong Kong image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
worked