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cannot print in word

Posted on 2013-11-14
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Last Modified: 2013-11-18
im using word 2010. i have a print server also. i can print from excel and outlook but not word. when i click print, it first say " trying to connect" then it connects. the error i get is " WINDOWS CANNOT PRINT DUE TO A PROBLEM WITH THE CURRENT PRINTER SETUP"
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Question by:ttrbrtsn
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4 Comments
 
LVL 45

Expert Comment

by:Jackie Man
ID: 39650516
Have you try to do a repair installation for your office 2010? Or when you exit word 2010, do you still see winword.exe in the process list?
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Author Comment

by:ttrbrtsn
ID: 39650997
I don't see a winword.exe in the processes tab. I have not ran a repair.
I have read that what I should do is right click the shortcut, properties, advance. And choose "run as administrator", however that is grayed out. Disabled.
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LVL 45

Accepted Solution

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Jackie Man earned 500 total points
ID: 39651019
Try to run a repair install first.
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Author Closing Comment

by:ttrbrtsn
ID: 39656932
worked
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