Solved

Outlook Signature

Posted on 2013-11-14
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Last Modified: 2013-11-19
I am curious if anyone has seen this error before. I am trying to create a signature in outlook 2010 32bit. The below picture is the error message I am receiving. I also receive the message when trying to create an HTML signature in word and save it. I have searched and searched and can not find a viable solution so far. Any help would be appreciated. Outlook Error
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Question by:Joe Vick
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7 Comments
 
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Expert Comment

by:PyanfarChanur
ID: 39648791
From what I can see, it was moved a bit in 2010:  instead of "File Block Settings" you want to pick "Automatic Download".  There are multiple checkboxes blocking various HTML and picture download elements, but I'm going to guess your culprit is the first checkbox, "Don't download pictures automatically in HTML e-mail messages or RSS items."  I realize you're trying to create a Signature, but this behavior may be triggered by the fact that Outlook is trying to dynamically embed the object you've added (text, links, and or sig pic) and it's doing so in a way that mimics the "download pictures" behavior.

Try unchecking this box, keeping the "Permit" boxes beneath it checked, and then see if you can go back in and create the Signature.

Hope that helps.  Good luck! :)
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Author Comment

by:Joe Vick
ID: 39648860
Sorry that did not work. Before I saw your comment I uninstalled the software again, went through and deleted all microsoft office folders, and deleted all registry keys on the machine that pertained to ms office. I still receive the error.
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LVL 4

Expert Comment

by:PyanfarChanur
ID: 39649170
Drat.  How about this:

1) Create a signature with just a word or two in it.  Save it.
2) Compose an e-mail, insert the simple sig, and the save it or send it to yourself or some such, just to prove that a text-only small sig will work.
3) Go back in and edit the sig.  If you're adding an image, add that next.  Save and repeat step 2.
4) If that works, go back in to fill in the rest, including if there's a hyperlink you're adding.  Save and repeat step 2.

Are you by any chance using any sort of a signature generator, like the tools that randomly insert quotes in a sig?
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Expert Comment

by:PyanfarChanur
ID: 39649307
Oh here we go!  I bet this might be your answer, since you mention Word.  Check this out and I'll cross my fingers for you that it helps. :)

http://www.msoutlook.info/question/640
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Accepted Solution

by:
Joe Vick earned 0 total points
ID: 39649480
THank you for trying. I had already seen that solution. Unfortunately that window and selections were not available to us. I ended up figuring out how to fix the problem. We have roaming profiles. The profile on the local DC was corrupted in the sense of MS office products. Everything else worked on the profile. So I renamed her profile and deleted the local machine roaming profile. Logged off and logged user back on and this fixed the users error. I hope this helps people in the future.
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LVL 4

Expert Comment

by:PyanfarChanur
ID: 39649498
Well, I'm glad you were able to get it resolved.  Sorry my suggestions were unhelpful, but also glad you've posted the best solution here.
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Author Closing Comment

by:Joe Vick
ID: 39658863
The above answer will fix your problem if the company you work for has roaming profiles.
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