Solved

Incoming WINMAIL.DAT

Posted on 2013-11-14
6
336 Views
Last Modified: 2013-11-21
I have a client receiving WINMAIL.dat from certain external emails. I've been digging into this for hours but it appears I can only control outbound Rich Text and not in-bound, at the server level. This appears to be happening for multiple users inbound email.
0
Comment
Question by:Metaltree
  • 3
  • 2
6 Comments
 
LVL 6

Assisted Solution

by:smithandandersen
smithandandersen earned 333 total points
ID: 39648790
If your users are getting winmail.dat..tell them to contact the sender and have them delete and recreate the contact they have for your users. It is a issue on the senders end
0
 
LVL 10

Assisted Solution

by:tmoore1962
tmoore1962 earned 167 total points
ID: 39648812
It is controlled by the senders Outlook they would have to follow these instructions for OL07 or 10
http://support.microsoft.com/kb/958012
0
 
LVL 5

Author Comment

by:Metaltree
ID: 39648863
Is there anything at all on OUR side that can possibly be creating this winmail.dat ?

These end users having this issue refuse to believe it isnt their server.
0
Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 
LVL 6

Expert Comment

by:smithandandersen
ID: 39648871
its not their server
its the contact card in outlook from the sender
just have 1 person delete 1 of your users and recreate the contact card and test. Ive been through this lots
0
 
LVL 5

Author Comment

by:Metaltree
ID: 39648872
Alright, This is what I originally told them and I just want to make sure I'm right on this before I go to war ;]
0
 
LVL 6

Accepted Solution

by:
smithandandersen earned 333 total points
ID: 39648873
I can assure you if they clean their outlook of your user and manually type his emal address the attachments will be there!
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Changing out of office on 365 5 40
Removing on Premise Exchange 7 22
Configuring DAG with different CU level ? 6 10
exchange 2007 21 9
Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

832 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question