• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 359
  • Last Modified:

Incoming WINMAIL.DAT

I have a client receiving WINMAIL.dat from certain external emails. I've been digging into this for hours but it appears I can only control outbound Rich Text and not in-bound, at the server level. This appears to be happening for multiple users inbound email.
0
Metaltree
Asked:
Metaltree
  • 3
  • 2
3 Solutions
 
smithandandersenCommented:
If your users are getting winmail.dat..tell them to contact the sender and have them delete and recreate the contact they have for your users. It is a issue on the senders end
0
 
tmoore1962Commented:
It is controlled by the senders Outlook they would have to follow these instructions for OL07 or 10
http://support.microsoft.com/kb/958012
0
 
MetaltreeAuthor Commented:
Is there anything at all on OUR side that can possibly be creating this winmail.dat ?

These end users having this issue refuse to believe it isnt their server.
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
smithandandersenCommented:
its not their server
its the contact card in outlook from the sender
just have 1 person delete 1 of your users and recreate the contact card and test. Ive been through this lots
0
 
MetaltreeAuthor Commented:
Alright, This is what I originally told them and I just want to make sure I'm right on this before I go to war ;]
0
 
smithandandersenCommented:
I can assure you if they clean their outlook of your user and manually type his emal address the attachments will be there!
0

Featured Post

Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now