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Windows Live Mail not downloading messages

Posted on 2013-11-14
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Last Modified: 2013-11-15
Hi All

I have had Windows Live Mail installed for years and it has always worked just fine. Then suddenly, last night when I started it up, it says 'receiving mail' (as usual) and 'online' (as usual), but nothing happens. No messages are downloaded.

If I show the task panel, it says 'executing' but nothing is being downloaded. If I then close the application, a message appears at the top saying 'finishing current message', but again, nothing happens.

I have not changed any settings. My internet connection seems to be working fine (hence this post) and I can access the web mail account no problem.

May also be relevant that the 'Wild Tangent Games Application' which, again, was working fine until exactly the same date is also not accessible. It freezes when I click on a game I was playing fine the other night and I get the 'Wild Tangent is not responding, etc.' message.

Other apps seem to be working fine, it's just these two that have stopped working.

I recently upgraded to Windows 8.1, if that helps.

Hope someone can help.

Regards

Terry
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Question by:Terrygordon
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jcimarron earned 1500 total points
ID: 39649202
Terrygordon--
Try a System Restore.

Does the timing of the Windows Live Mail problem coincide with the install of Win 8.1?
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Author Comment

by:Terrygordon
ID: 39651024
For some reason, last night, after a Windows update, everything has started working again.

The Win 8.1 install was a few weeks before the problem started but I suspect the update has addressed an issue (known or unknown).

However, as jcimarron's is the only post and my next step was going to be to restore to a pre 8.1 state, I am happy to award the points. I assume this is ok.
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by:jcimarron
ID: 39651565
Terrygordon--Glad to have helped.
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