Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

QuickBooks Pro 2010

Posted on 2013-11-14
3
Medium Priority
?
374 Views
Last Modified: 2013-11-21
I just upgraded the admin pc that is hosting QB pro 2010 for multi user mode.  It went from windows home premium to windows 8 pro.  Now the other user that needs to access the company file can't even though multi user mode is turned on on the admin pc hosting the file.  

All files are shared and the user can access the company file when the admin is not logged in to QB.  

Any ideas?

Thanks
0
Comment
Question by:Sapeur
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 98

Accepted Solution

by:
John Hurst earned 2000 total points
ID: 39651111
QuickBooks V2010 is too old for Windows 8. The farthest back version I used on Windows 8 was QB V2013. Now with Windows 8.1, the farthest back version is V2014.  You might consider upgrading QuickBooks.

On the Admin PC in QuickBooks, set up a test user and then ask the QB to log on as a test user. Can the other users now log on?

If no, the file appears to have busied out on the Windows 8 machine and that may be because of QuickBooks.

.... Thinkpads_User
0
 

Author Closing Comment

by:Sapeur
ID: 39666565
We upgraded to QB 2014 and that did the trick, thanks!
0
 
LVL 98

Expert Comment

by:John Hurst
ID: 39666575
@Sapeur - Thank you. I have QB V2014 running on Windows 8.1 and it works fine. I am glad it is working for you as well.

.... Thinkpads_User
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you're a modern-day technology professional, you may be wondering if certifications are really necessary. They are. Here's why.
Are you an Exchange administrator employed with an organization? And, have you encountered a corrupt Exchange database due to which you are not able to open its EDB file. This article will explain all the steps to repair corrupt Exchange database.
XMind Plus helps organize all details/aspects of any project from large to small in an orderly and concise manner. If you are working on a complex project, use this micro tutorial to show you how to make a basic flow chart. The software is free when…
In this brief tutorial Pawel from AdRem Software explains how you can quickly find out which services are running on your network, or what are the IP addresses of servers responsible for each service. Software used is freeware NetCrunch Tools (https…

597 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question