Solved

QuickBooks Pro 2010

Posted on 2013-11-14
3
358 Views
Last Modified: 2013-11-21
I just upgraded the admin pc that is hosting QB pro 2010 for multi user mode.  It went from windows home premium to windows 8 pro.  Now the other user that needs to access the company file can't even though multi user mode is turned on on the admin pc hosting the file.  

All files are shared and the user can access the company file when the admin is not logged in to QB.  

Any ideas?

Thanks
0
Comment
Question by:Sapeur
  • 2
3 Comments
 
LVL 93

Accepted Solution

by:
John Hurst earned 500 total points
ID: 39651111
QuickBooks V2010 is too old for Windows 8. The farthest back version I used on Windows 8 was QB V2013. Now with Windows 8.1, the farthest back version is V2014.  You might consider upgrading QuickBooks.

On the Admin PC in QuickBooks, set up a test user and then ask the QB to log on as a test user. Can the other users now log on?

If no, the file appears to have busied out on the Windows 8 machine and that may be because of QuickBooks.

.... Thinkpads_User
0
 

Author Closing Comment

by:Sapeur
ID: 39666565
We upgraded to QB 2014 and that did the trick, thanks!
0
 
LVL 93

Expert Comment

by:John Hurst
ID: 39666575
@Sapeur - Thank you. I have QB V2014 running on Windows 8.1 and it works fine. I am glad it is working for you as well.

.... Thinkpads_User
0

Featured Post

Easy, flexible multimedia distribution & control

Coming soon!  Ideal for large-scale A/V applications, ATEN's VM3200 Modular Matrix Switch is an all-in-one solution that simplifies video wall integration. Easily customize display layouts to see what you want, how you want it in 4k.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Workplace bullying has increased with the use of email and social media. Retain evidence of this with email archiving to protect your employees.
The advancement in technology has been a great source of betterment and empowerment for the human race, Nevertheless, this is not to say that technology doesn’t have any problems. We are bombarded with constant distractions, whether as an overload o…
This video shows where to find templates, what they are used for, and how to create and save a custom template using Microsoft Word.
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…

829 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question