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Windows 7 User's computer suddenly unable to access a specific shared folder on Server 2003

Posted on 2013-11-14
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Last Modified: 2013-11-20
I have a user on a Windows 7 laptop that up until today had not problem access a shared folder on a Windows Server 2003. She can access other shared folders. When she logs into a different computer she can open the folder. Any ideas?  Thanks in advance.
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Question by:mapalaska2003
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by:gurutc
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It sounds like she has offline folders enabled and the specific folder is unsynchronized.  Try going into Control Panel Sync Center.  See if any conflicts exist.  I would specifically turn off all offline files features.

Let us know what you find.

- gurutc
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by:mapalaska2003
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Gurutc-I tried what you suggested, but still no luck. The user just mentioned that windows updates installed last night before shutting down.
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by:gurutc
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Is access configured via a mapped drive or UNC path. Is the folder the subfolder of a share?  Try having another user login to her box and access the folder.

- gurutc
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by:gurutc
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How much data is in the local copy of her user profile?  If it's not too much, you may want to delete it and let her log in and create a new local profile.  You can copy out her important data first.

- gurutc
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mapalaska2003 earned 0 total points
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I solved this. I removed the sharing propertied of the directory and just re-added the sharing. It took care of the problem. Very strange. I've not seen that before.
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by:gurutc
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Removing and re-adding the sharing would reset any broken offline files relationships from any specific computers.

Another way of doing it I guess.

- gurutc
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Author Closing Comment

by:mapalaska2003
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Thanks for your help
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