Not able to conferece calls with Cisco Callmanager System version: 18.104.22.16800-26
Posted on 2013-11-14
This is not going to be easy to explain.
Our users at our main office location are not able to complete a conference call. Once you try to conference it hangs up.
I am at a different office using the same Cisco Callmanager over dedicated connection and I am able to connect conference calls.
So there has to be something going on in our main office settings (partition) that I can't find or do not know where to look. I am trying to compare and I am not able to determine the cause of the problem.
I did some work on the templates of one user and it allow me to make conference calls internally only (only him). That user is like the rest still cannot make conference calls with external numbers. The rest of the users are not able to make internal conference calls either.
All helpful comments are appreciated.