Solved

Exchange 2010 OWA

Posted on 2013-11-14
8
343 Views
Last Modified: 2013-11-15
Exchange 2010 OWA

Our OWA internal and external URLs are the same webmail.mycompany.com

in our environment if I ping webmail.mycompany.com, I get a reply, but the IP address is neither of a HUB server nor of CAS server.

I can not verify the host for that IP address. Though there is no issue with OWA, I am just trying to understand the Setup.

Any idea?

Thanks
0
Comment
Question by:jskfan
  • 4
  • 4
8 Comments
 
LVL 53

Assisted Solution

by:Will Szymkowski
Will Szymkowski earned 500 total points
ID: 39649519
Do you have a Split Brain DNS setup in your environment? If you don't have an internal Zone for your External DNS name when you ping your webmail.company.com it will go outside and them come back. Are you getting an External IP address when you try to ping webmail.company.com?

If this is the case it is also recommended that you create an Zone for your External domain name so that users do not go to the outside and back in when using OWA.

Will.
0
 

Author Comment

by:jskfan
ID: 39649564
when I ping webmail.company.com, I get internal IP...I am inside the network
0
 
LVL 53

Expert Comment

by:Will Szymkowski
ID: 39649568
On that internal IP you can do ping -a <IP> and this will give you the DNS name of the server in question.

Do you have a load balancer that you are using to load balance your CAS servers? I would check your DNS records for this information. webmail.company.com can be the same IP as your CAS server but if you are using a load balancer of some sort it can be pointing to that IP as well.

Will.
0
 

Author Comment

by:jskfan
ID: 39649599
ping -a  ipaddress would point to the same thing :webmail.company.com

I wonder if it can be an IP of CAS array  or load balancer.

how can I find out ?
0
Do email signature updates give you a headache?

Do you feel like you are constantly making changes to email signatures? Are the images not formatting how you want them to? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today.

 
LVL 53

Expert Comment

by:Will Szymkowski
ID: 39649630
You do not know the IP of your CAS server? How do you login to the server? You can also check your DNS manager as well to find the CAS server name or IP address.
0
 

Author Comment

by:jskfan
ID: 39649652
CAS/Hub installed together, so the IP of the webmail.company.com is different than CAS/Hub server
0
 
LVL 53

Accepted Solution

by:
Will Szymkowski earned 500 total points
ID: 39649692
What you can do is the following...
- Open Outlook Client
- When Outlook is open, in the system tray
- Right click the Outlook icon, Select Connection Status
- This will tell you what server/s your Outlook is connecting to, to get mail
- This will be your CAS/HUB server
0
 

Author Closing Comment

by:jskfan
ID: 39651316
thanks
0

Featured Post

Promote certifications in your email signature

Has your company recently won an award or achieved a certification? They'll no doubt want to show it off. Email signature images used to promote certifications & awards can instantly establish credibility with a recipient and provide you with numerous benefits.

Join & Write a Comment

Utilizing an array to gracefully append to a list of EmailAddresses
Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now