Solved

Text messages sent/received multiple times

Posted on 2013-11-14
2
13,159 Views
Last Modified: 2013-11-15
Hi Experts!

I have this problem every once in awhile where my phone sends the same text message twice, three times, maybe more. When this is happening, the person I am texting with also sends texts to me a lot of times as well.

I have a Samsung Galaxy S3 (SIII), Verizon service Android OS and I am currently experiencing this with text exchanges with someone who is using an iPhone, on AT&T.
0
Comment
Question by:Brittny Peloquin
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 38

Accepted Solution

by:
lherrou earned 500 total points
ID: 39651116
BrittTheBrat,

This is a complex issue. When a text message is sent, an acknowledgement is returned from the recipient to let the system know the text went through. Otherwise, it continues to attempt delivery at a later time (if the phone is off, for example, we want the text to get delivered later). When you are within your own network (Verizon to Verizon, for example), that usually works pretty well, However, across systems (Verizon to AT&T, for comparison), it's a lot more likely for the acknowledgement to get lost. Compounding that is that sometimes, there are issues with the sending or receiving on the phone itself.

Some suggestions:
1) Look to see if there are patterns of when the repeats happen (when sender or recepient are in areas with poor coverage, for example).
2) If you are using any other App than the stock messaging app to send/receive texts, make sure it's up to date.
3) Clear your cache of text messages (this WILL delete all your old texts, be aware of that).
4) Check with your provider, they may have some trouble-shooting ideas or fixes for you.

Cheers,
LHerrou
0
 

Author Closing Comment

by:Brittny Peloquin
ID: 39651589
Thanks so very much! This is some really great info!

-B
0

Featured Post

[Webinar] Code, Load, and Grow

Managing multiple websites, servers, applications, and security on a daily basis? Join us for a webinar on May 25th to learn how to simplify administration and management of virtual hosts for IT admins, create a secure environment, and deploy code more effectively and frequently.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Is your phone running out of space to hold pictures?  This article will show you quick tips on how to solve this problem.
If you use the Google Now Launcher, as an aftermarket add on, have a Samsung Note 5 and are worried about power consumption be wary of using the ultra power saving mode.  Here is what happened to me when I made the mistake of trying this out...
This video is in connection to the article "The case of a missing mobile phone (https://www.experts-exchange.com/articles/28474/The-Case-of-a-Missing-Mobile-Phone.html)". It will help one to understand clearly the steps to track a lost android phone.
When you create an app prototype with Adobe XD, you can insert system screens -- sharing or Control Center, for example -- with just a few clicks. This video shows you how. You can take the full course on Experts Exchange at http://bit.ly/XDcourse.

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question