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Outlook Search not working

Posted on 2013-11-15
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Last Modified: 2013-12-18
Im having an issue with one user.
The user is using outlook 2010 on windows 7, when searching the results shown do not display the most current emails. For example when searching for" Joe Bloggs" the results will show emails from 2 weeks ago but not the most recent emails received from him.
The search is set to search in all folders and all items have been indexed and i have deleted and rebuilt the index.
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Question by:jmauel
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4 Comments
 
LVL 12

Expert Comment

by:Imtiaz Hasham
ID: 39651001
How large has the index been so far?  If it's stuck at 2000 odd records, the indexing is damaged...
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LVL 12

Expert Comment

by:Imtiaz Hasham
ID: 39651002
There are ways to repair the index but I have never been very successful & I always end up wiping the machine after a couple of days...
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Author Comment

by:jmauel
ID: 39665682
the index is not stuck, it seems to be indexing but the search issue still remains!
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Accepted Solution

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Imtiaz Hasham earned 1000 total points
ID: 39665737
If the index is working, my next suggestion would be to rebuild the OST or repair the PST, depending on what email server you are using.
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