Solved

Outlook Search not working

Posted on 2013-11-15
4
275 Views
Last Modified: 2013-12-18
Im having an issue with one user.
The user is using outlook 2010 on windows 7, when searching the results shown do not display the most current emails. For example when searching for" Joe Bloggs" the results will show emails from 2 weeks ago but not the most recent emails received from him.
The search is set to search in all folders and all items have been indexed and i have deleted and rebuilt the index.
0
Comment
Question by:jmauel
  • 3
4 Comments
 
LVL 12

Expert Comment

by:Imtiaz Hasham
ID: 39651001
How large has the index been so far?  If it's stuck at 2000 odd records, the indexing is damaged...
0
 
LVL 12

Expert Comment

by:Imtiaz Hasham
ID: 39651002
There are ways to repair the index but I have never been very successful & I always end up wiping the machine after a couple of days...
0
 

Author Comment

by:jmauel
ID: 39665682
the index is not stuck, it seems to be indexing but the search issue still remains!
0
 
LVL 12

Accepted Solution

by:
Imtiaz Hasham earned 500 total points
ID: 39665737
If the index is working, my next suggestion would be to rebuild the OST or repair the PST, depending on what email server you are using.
0

Featured Post

Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Deploying a Microsoft Access application in a Citrix environment is not difficult but takes a few steps. However, Citrix system people are often of little help, as they typically know next to nothing about Access. The script provided here will take …
Being able to change email signatures is made really simple with email signature software and services.
In this Experts Exchange video Micro Tutorial, I'm going to show how small business owners who use Google Apps can save money by setting up what is called a catch-all email address in their Gmail accounts. By using the catch-all feature, small busin…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

791 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question