?
Solved

Outlook Search not working

Posted on 2013-11-15
4
Medium Priority
?
297 Views
Last Modified: 2013-12-18
Im having an issue with one user.
The user is using outlook 2010 on windows 7, when searching the results shown do not display the most current emails. For example when searching for" Joe Bloggs" the results will show emails from 2 weeks ago but not the most recent emails received from him.
The search is set to search in all folders and all items have been indexed and i have deleted and rebuilt the index.
0
Comment
Question by:jmauel
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 12

Expert Comment

by:Imtiaz Hasham
ID: 39651001
How large has the index been so far?  If it's stuck at 2000 odd records, the indexing is damaged...
0
 
LVL 12

Expert Comment

by:Imtiaz Hasham
ID: 39651002
There are ways to repair the index but I have never been very successful & I always end up wiping the machine after a couple of days...
0
 

Author Comment

by:jmauel
ID: 39665682
the index is not stuck, it seems to be indexing but the search issue still remains!
0
 
LVL 12

Accepted Solution

by:
Imtiaz Hasham earned 1000 total points
ID: 39665737
If the index is working, my next suggestion would be to rebuild the OST or repair the PST, depending on what email server you are using.
0

Featured Post

Prepare for your VMware VCP6-DCV exam.

Josh Coen and Jason Langer have prepared the latest edition of VCP study guide. Both authors have been working in the IT field for more than a decade, and both hold VMware certifications. This 163-page guide covers all 10 of the exam blueprint sections.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you using email marketing software? If not, you're missing out on effortless marketing and the reaching of desired conversion rates through email marketing software.
As tax season makes its return, so does the increase in cyber crime and tax refund phishing that comes with it
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question