Exchange 2003  MAPI_E_LOGON_FAILED 80040111

Posted on 2013-11-15
Medium Priority
Last Modified: 2014-03-21
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We have the following issue :
The information store could not be opened [mapi1.0 -[Mpai_e_logon_failed (80040111)]]
check that the service has access to the mailbox,

Now we have two domains using a trust relationship
domain a  :has the service running called email stripper +user
domain b has the mailbox (exchange 2003 ) that we want to strip.

How can we get a user from domain A to have  MAPI ACCESS full mail box access to exchange 2003 in doamin B we have already given full mail box access to the user in domain A (Mailbox rights)

Any ideas or input would really be appreciated.
Question by:Iron-Mike
  • 2

Expert Comment

by:Naushad shaikh
ID: 39651301
are your getting this error for all normal user account mean which are alive , not disable NT account /user account lock

Author Comment

ID: 39651618
we were only getting this error for the remote user from domain A running the service that needed to connect to domain B

so what i did was added the user from domain A to the security properties of the user in Domain B Not on the exchange side but from the normal ad account and seems that this has fixed the issues, but we are still testing,

Accepted Solution

Naushad shaikh earned 1500 total points
ID: 39659751

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