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Exchange 2003  MAPI_E_LOGON_FAILED 80040111

Posted on 2013-11-15
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Last Modified: 2014-03-21
Hi,
Long time viewer 1st time subscriber.

We have the following issue :
The information store could not be opened [mapi1.0 -[Mpai_e_logon_failed (80040111)]]
check that the service has access to the mailbox,

Now we have two domains using a trust relationship
domain a  :has the service running called email stripper +user
domain b has the mailbox (exchange 2003 ) that we want to strip.

How can we get a user from domain A to have  MAPI ACCESS full mail box access to exchange 2003 in doamin B we have already given full mail box access to the user in domain A (Mailbox rights)

Any ideas or input would really be appreciated.
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Question by:Iron-Mike
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3 Comments
 
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Expert Comment

by:Naushad shaikh
ID: 39651301
are your getting this error for all normal user account mean which are alive , not disable NT account /user account lock
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Author Comment

by:Iron-Mike
ID: 39651618
Hi,
we were only getting this error for the remote user from domain A running the service that needed to connect to domain B

so what i did was added the user from domain A to the security properties of the user in Domain B Not on the exchange side but from the normal ad account and seems that this has fixed the issues, but we are still testing,
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Naushad shaikh earned 1500 total points
ID: 39659751
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